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DOXA · 20 hours ago

Buying Assistant and Customer Service Coordinator

Boca Raton, FL

Full-time

Onsite

New Grad, Entry Level

DOXA is a family-owned company located in Switzerland known for its legendary orange dial diving watches. They are looking for a dedicated and meticulous Buying Assistant and Customer Service Coordinator to join their team in Boca Raton, responsible for entering sales orders, preparing shipments, managing import/export processes, and providing exceptional customer service.

Food and BeverageManufacturing

Senior Management

Responsibilities

Accurately Entering Sales: Taking sales from Sr. Director and clients, entering accurately, and preparing invoices within our software system

Shipment Preparation: Prepare and package watches for shipment, ensuring accuracy and adherence to shipping standards

Inventory Management: Manage stock levels, conduct regular inventory checks, and update inventory records

Stock Oversight: Ensure the stockroom is organized and inventory is stored properly

Cross-functional Support: Assist the Operations & Customer Service Manager and Sr. Director with order processing, customer service, and other tasks as needed

Quality Control: Perform quality checks on assembled products to maintain high standards

Customer Service: Provide exceptional customer service to retailers and end consumers, addressing inquiries and resolving issues promptly

Sales Support: Assist the Sr. Director of Retail & Wholesale in sales activities, trade fairs, and other events

Qualification

ProConcept softwareInventory managementLogistics experienceMicrosoft Office SuiteWatch industry experienceCommunication skillsOrganizational skillsAttention to detailTeamwork ability