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HealthPartners · 10 hours ago

Key Account Manager – Care Delivery Accounts

Bloomington, MN

Full-time

Hybrid

Mid, Senior Level

5+ years exp

HealthPartners is a nonprofit, integrated health care organization that is currently hiring a Key Account Manager – Care Delivery Accounts. This role focuses on retaining and expanding high-value accounts through proactive partnerships and strategic insights, while coordinating cross-functional teams to deliver integrated health care strategies that enhance outcomes and member experiences.

MedicalPharmaceutical

Responsibilities

(15%) Drive client retention, on a profitable basis, through proactive service, strategic insight, and measurable value delivery

(15%) Serves as the primary point of contact for health care strategy and execution, owning the overall client relationship

(15%) Build deep, consultative relationships with client stakeholders, including HR, benefits, finance, and executive leadership

(10%) Develop and maintain relationships with lead consultants and/or brokers on accounts

(10%) Develop and maintain strategic business plans that align with the client goals, industry trends, and organizational capabilities

(10%) Translate complex health data into actionable insights, collaborating with internal clinical, product, and operational teams to ensure solutions are evidence-based, scalable, and measurable

(15%) Proactively engage clients to understand their goals and identify opportunities to expand client relationships by recommending additional HealthPartners products or services that align with their evolving needs

(10%) Facilitate cross-functional collaboration to resolve issues, implement solutions, and deliver exceptional client service

Qualification

Account managementHealth care industryHealth care administrationAnalytical skillsDisease managementCase managementCommunication skillsPresentation skillsCross-functional leadershipProficiency with softwareClinical experienceTeam collaboration

Required

Bachelor's degree or equivalent experience

Five (5) years of sales/account management experience in the health care industry

Proven success managing large, complex clients with multi-site and/or national operations

Minnesota insurance license within 3 months of hire

Current, valid, unrestricted Driver's License (in the state of residence) free of major traffic violations or a pattern of repeated violations for the last 3 years and daily access to a dependable, insured vehicle

Deep understanding of health care administration and funding models

Strong analytical, communication, and presentation skills

Ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment

Ability to work effectively at all levels within the organization

Proficiency with computer software and contact tracking programs

Content expertise in disease management, case management, and disease prevention

Preferred

Bachelor's degree in business, Health Administration, Public Health, or related field

Ten (10) years of account management experience in the health care industry

Expertise in the business dynamics and operational models of care delivery systems

Clinical experience

Benefits

Health

Time off

Retirement planning

Continuous learning opportunities

Company

HealthPartners

Glassdoor3.9

HealthPartners, an integrated health care organization providing health care services and health plan financing and administration, was founded in 1957 as a cooperative.

Founded in 2011

Bloomington, Minnesota, USA

10001+ employees