JPMorganChase · 1 day ago
Business Analysis Manager Vice President
Columbus, OH
Full-time
Onsite
Mid, Senior Level
7+ years expJPMorganChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As the Business Analysis Manager Vice President within Business Banking, you will lead a team that bridges business and technology, driving impactful solutions and optimizing processes to enhance customer experiences.
Asset ManagementBankingFinancial Services
Responsibilities
Lead the team that researches and provides approval for Business Banking lending and deposit fee refunds and waivers. Support the National Sales Team by reviewing pricing adjustments. Requests may may come directly from Sales staff including Market and Division leaders
Provide metrics and insight into trends and partner with Product Teams and Stakeholders to make improvements in both the support process experience and products and services the firm provides to customers
Track and follow up on escalated requests, prioritize issues and drive resolution
Engage the sales team by responding to questions and research requests on supported requests
Maintain process documentation and ensure information is current and accurate
Engage with Business Banking Chief Administrative Office and Business Practices Oversight strategic priorities and drive measurable progress towards them including enhancing National Sales Support, develop and strengthen key partnerships across Business Banking, and leading from the front to drive efficiency, productivity, and control sustainability
Qualification
Required
Outstanding organizational skills and the ability to deal successfully with complex issues, multiple priorities and short deadlines
Strong analytical and problem-solving skills
Positive attitude with the ability to build and foster relationships with internal partners and team members
Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas
Flexible, with ability to work under minimum direction and use independent judgment in decision-making
Good interpersonal skills that allow the individual to effectively interact with all levels of management
Experience partnering across multiple lines of business and/or organizations
Preferred
Experience with Business Banking lending and deposit products
Proficiency in Business Central (Salesforce), Customer Assist (CA), Vendor Loan Systems (VLS)
7+ years Financial Services industry experience w/ Consumer, Business or Commercial banking
Bachelor's degree in Business, Finance, or Systems; or equivalent work/training
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-17
2026-01-16
2026-01-13
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