Firstar Bank · 23 hours ago
Mortgage Processor
Fort Smith, AR 72916
Full-time
Onsite
Entry, Mid Level
2+ years expFirstar Bank is a financial institution seeking a Mortgage Processor to prepare, process, and verify documentation for mortgage underwriting submissions and closings. The role involves managing loan files, ensuring compliance with bank procedures, and building relationships with loan officers and other related parties.
Banking
Responsibilities
Process loan files in preparation for underwriter’s review in accordance with investor and/or government agency guidelines
Process and close loans for multiple loan officers in different branches
Create and maintain accurate loan files before and after closing and ensure compliance with bank procedures
Build relationships with loan officers by monitoring deadlines and maintaining communication and being responsive to requests for information
Manage monthly closings in a consistent and timely manner
Prepare accurate loan closing documents in accordance with written loan approval, including Closing Disclosure review and approval
Submit closed file documentation to Loan Ops for booking on bank system
Build relationships with title company personnel, realtors, and other related parties
Assist in post-closing shipping of government files for insurance
Track and clear all purchase pends issued by investor
Organize, track, and deliver final trailing documents to investor
Complete pre-funding audit tasks on all files
Remain aware and knowledgeable of industry changes to products and guidelines
Maintain knowledge of and ensure compliance with the Bank Secrecy Act
Complete annual training as required
Participate in bank/community activities
Other duties as assigned
Qualification
Required
Strong computer skills
Working knowledge of Microsoft Word and Excel required
Responsiveness in a fast paced, fluid environment and be held to minimum production standards while maintaining excellent organizational skills
The ability to build relationships in a team-oriented environment
Excellent written and oral communication skills as well as the ability to read and understand basic policies and procedures
Proactive; desire to identify opportunities rather than react to problems
Strong attention to detail; accuracy with numbers, consistency and completeness are critical
High integrity and outstanding work ethic; ability to maintain confidentiality is a requirement
Strong sense of initiative; self-motivated; work well without close supervision
Multitasking
Minimum two (2) year experience working in an office and/or customer service environment, preferably in bank lending department
Minimum one (1) year experience working in mortgage lending
High School diploma, or equivalent
Typically requires sitting for long periods of time with frequent keyboard/mouse usage and intermittent stooping, bending and walking
May occasionally lift up to 25 pounds which may include the need for independent mobility: bend, reach, or kneel
Visual and auditory skills are required
Preferred
Experience with Encompass Loan Software
Bilingual
Company
Firstar Bank
Firstar Bank is a financial institution that offers banking services to individuals and businesses.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Merwin, PMP, CSSGB
President & CEO
Mike Leonard
CEO/Chairman
Recent News
Business Insider
2025-03-26
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