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JD Bank · 2 days ago

Retail Loan Support Specialist

Jennings, LA

Full-time

Onsite

New Grad, Entry Level

JD Bank is seeking a Retail Loan Support Specialist to provide essential support to lenders and loan representatives. The role involves ensuring accurate loan funding and documentation, as well as compliance with regulations.

BankingFinancial Services

Responsibilities

Communicate with the lending officer and/or loan representative to gather the necessary documents to process consumer real estate loans and small business loans

Communicate with the lending officer and loan representative and any other necessary party to schedule loan closings

Assure compliance with all consumer real estate regulations, polices, and procedures

Verify interest rate, DTI, LTV and escrow calculations

Generate, review for accuracy, and Docusign/email necessary preliminary disclosures

Complete appraisal requests

Complete title search requests

Review title searches and prepare the necessary documents to perfect our desired lien position

Assist the Lender/loan representative in communicating with the customer and insurance agents to obtain adequate insurance (coverage amount, flood zone verification, named lien holder, etc.) coverage for both hazard and flood policies, if applicable, prior to closing

Generate and review all necessary documents (LaserPro documents, affidavits, etc.) prior to loan closing

Review escrow account addendums (Insurance and taxes) on the Fiserv System with initial policies for accuracy

Resolve Retail Lending Helpdesk Tickets

Answer Phones and assist branch personnel inquiries

Cross-train in all areas of Retail Loan Support

Perform Second Look Review of Denied and Withdrawn Retail Applications

Perform Second Look Review of Mitigated Retail Applications

Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function

Qualification

Loan documentationCompliance knowledgeDocusign proficiencyEscrow calculationsCommunication skills

Required

Provides support to lenders and loan representatives by performing a variety of duties to ensure accurate loan funding and documentation