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Capital One · 21 hours ago

Instructional Designer, Principal Associate | Readiness & Associate Experience (Hybrid)

Wilmington, DE

Full-time

Hybrid

Mid, Senior Level

$109K/yr - $124K/yr

4+ years exp

Capital One is a Fortune 500 company and one of the nation’s top 10 banks, focused on providing a broad spectrum of financial products and services. The Principal Associate, Instructional Designer will design and develop learning materials for Retail Banking Teams, partnering with business leaders to create engaging and effective learning experiences.

Financial Services

Comp. & Benefits

No H1B

Responsibilities

Partner with Principal Learning Consultants to own the design for specific programs and stand-alone offerings that support the learning & performance needs of associates in Bank Voice, Customer Protection, Bank Operations and other Retail lines of business

Complement the needs analysis process by identifying the additional context that will help to ensure successful transfer of skills to the job

Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience and demonstrate an understanding of adult learning principles

Working with SMEs, design and develop curriculum, programs, learning materials, and performance support tools (including self-study, classroom, e-Learning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design)

Demonstrate an aptitude for, knowledge of, and agility with new learning technologies

Engage with project team members to enable clarity of goal; conduct on-going reviews to ensure outcome is on track to meet client needs

Partner with other Instructional Designers and Learning Consultants on the team to support the ADDIE process, as appropriate

Create evidence-based assessments and evaluation methods

Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision

Qualification

Instructional DesignLearning Content DevelopmentAdult Learning TheoryCourse Authoring ToolsUI/UX DesignAdobe Creative SuiteGoogle SuiteProject ManagementCollaborationCommunication