Wellstar Health System · 1 day ago
Lab Support Services Specialist- Phlebotomy
Wellstar Health System is dedicated to enhancing the health and well-being of every person they serve. They are seeking a Lab Support Services Specialist- Phlebotomy to perform technical and non-technical duties within the laboratory service areas, including specimen processing and customer service support.
FitnessHealth Care
Responsibilities
Perform HIS/LIS data entry, troubleshooting and laboratory technical support functions
Provide customer service for all patients and health care providers
Process specimens including preparing for transport to reference labs and microbiology processing
Perform phlebotomy procedures including specimen collection techniques
Assist in multiple areas as workload and staffing changes
Report and troubleshoot HIS/LIS, printer, fax malfunctions
Organize specimen intake in various downtime scenarios
Assist with inventory control and maintain organization of laboratory storage areas
Restock consumables in the phlebotomy, clerical areas, store room and laboratory
Perform QA checks on refrigerators and freezers as required
Communicate effectively and courteously with all outpatients, visitors and hospital personnel
Maintain patient privacy and confidentiality always
Receive incoming calls; resolve or route as appropriate
Resolve patient/patient care provider complaints; understand when to refer to supervisor
Provide patient test results to patient care providers via printed reports, fax or verbal communication
Maintain organized files for physician orders and lab reports
Make follow-up calls to patients and patient care providers concerning problem specimens
Perform call back function for critical and notification values
Check all specimens arriving in the lab for sufficient quality and quantity
Cancel unacceptable specimens after notifying RN and documenting in the LIS
Centrifuge, decant or split specimens as needed
Prepare specimens for transport to reference labs
Check accuracy of outpatient orders and resolve discrepancies
Process microbiology specimens (plating/preparation and preparing gram stains)
Prepare and maintain phlebotomy tray with all supplies required to perform duties
Collect quality blood specimens both venous and capillary for processing
Critically review each collection list to minimize the number of times a patient is collected
Identify patient using two patient identifiers before drawing blood
Comply with Blood Culture and Blood Bank specimen collection procedures
Deliver specimens to the Laboratory within specified timeframe
Resolve unreceived specimen pending log in LIS
Assist in orientation and training of new employees as assigned
Check emails daily in Sunquest
Complete all assigned training and competency testing within specified time periods
Participate in staff meetings and read posted meeting minutes
Qualification
Required
High school diploma Required or GED Diploma from an accredited program Required
Basic Life Support 1.00 Required
BLS - Instructor 1.00 Required
BLS - Provisional 1.00 Required
Strong written and verbal communication, customer service, multi-tasking and organizational skills, professionalism, detail and team-oriented, data entry, typing 40 wpm and working computer knowledge
Preferred
Phlebotomy Certification by a national organization Upon Hire
Experience in either phlebotomy and / or specimen processing in an outpatient or hospital laboratory environment
Company
Wellstar Health System
The largest health system in Georgia.
H1B Sponsorship
Wellstar Health System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (18)
2023 (13)
2022 (14)
2021 (18)
2020 (12)
Funding
Current Stage
Late StageRecent News
BiometricUpdate.com
2025-10-28
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