Branch Manager - Shipshewana South jobs in United States
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Farmers State Bank ยท 1 day ago

Branch Manager - Shipshewana South

Farmers State Bank is seeking a Branch Manager to provide overall leadership to the branch staff, ensuring quality customer service and adherence to bank policies and regulations. The role involves overseeing branch operations, managing consumer lending activities, and maintaining community relations to enhance customer satisfaction and business performance.

BankingFinancial ServicesPayments

Responsibilities

Oversees overall branch operations
Assures activity is done in compliance with all applicable laws, rules, regulations and policies
Stay abreast of robbery and physical security procedures to protect oneself, the branch, and the branch staff
Oversee and train on ways to mitigate risk at the Branch level. This includes but is not limited to fraud trends, current scams, monetary trends, legal documents etc
Represents the financial institution to the community through good customer relations and participation in civic or community affairs
Calls on and corresponds with current customers to ensure they are retained and satisfied. Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolios and quality of audit reports
Oversees and participates in consumer lending activity
Interviews loan applicants and collects and analyzes financial and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan request
Establishes, and in some cases negotiates the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements
Approves loans up to his/her lending limit and serves as a contact officer on loans above this limit
Monitors loan repayment activities and takes necessary action to collect from past due accounts
Provides and maintains a professional, business-like atmosphere within the banking center. Sets example for other members of the team
Acts as a referral source for our Relationship Managers (or BDOs), Trust Department, Cash Management, etc. Works in conjunction with those team members to develop new business in their community. May be called upon for joint calling efforts
Reviews staff members for formal performance evaluations and recommends salary adjustments. Counsels employees when needed. Coordinates staff training when needed. Continually coaches other members of the team for improved performance
Prepares or supervises the preparation of staffing schedules within allotted hours and restraints. Continually tries to identify ways to utilize our resources more effectively, and lower personnel costs
Tests branch security equipment and investigates security issues when needed. Maintains relationship with local law enforcement
Oversees and participates in account opening and other personal banking transactions. Sets example for customer service and CAG performance. Performs necessary audits on teller drawers, safe deposit boxes, and other branch operations
Trained on FSBs Customer Acquisition and Growth program and able to perform duties aligned with the program. Ensures staff is trained in CAG, and participates in CAG re-certification process
Works with FSB Facilities Manager, vendors, suppliers and contractors relative to building and equipment matters
Performs other related duties as assigned

Qualification

Branch operations managementConsumer lendingRisk mitigationCustomer relationsStaff trainingLoan approvalPerformance evaluationsSecurity proceduresCommunity engagement

Required

Provides overall leadership to Branch Location staff, ensuring quality customer service and adherence to bank policies and regulations
Acts as a working manager, key decision maker, and community center of influence
Oversees overall branch operations
Assures activity is done in compliance with all applicable laws, rules, regulations and policies
Stay abreast of robbery and physical security procedures to protect oneself, the branch, and the branch staff
Oversee and train on ways to mitigate risk at the Branch level. This includes but is not limited to fraud trends, current scams, monetary trends, legal documents etc
Represents the financial institution to the community through good customer relations and participation in civic or community affairs
Calls on and corresponds with current customers to ensure they are retained and satisfied
Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolios and quality of audit reports
Oversees and participates in consumer lending activity
Interviews loan applicants and collects and analyzes financial and related data in order to determine the general credit worthiness of the prospect and the merits of the specific loan request
Establishes, and in some cases negotiates the terms under which credit will be extended, including the costs, repayment method and schedule and collateral requirements
Approves loans up to his/her lending limit and serves as a contact officer on loans above this limit
Monitors loan repayment activities and takes necessary action to collect from past due accounts
Provides and maintains a professional, business-like atmosphere within the banking center
Sets example for other members of the team
Acts as a referral source for our Relationship Managers (or BDOs), Trust Department, Cash Management, etc
Works in conjunction with those team members to develop new business in their community
May be called upon for joint calling efforts
Reviews staff members for formal performance evaluations and recommends salary adjustments
Counsels employees when needed
Coordinates staff training when needed
Continually coaches other members of the team for improved performance
Prepares or supervises the preparation of staffing schedules within allotted hours and restraints
Continually tries to identify ways to utilize our resources more effectively, and lower personnel costs
Tests branch security equipment and investigates security issues when needed
Maintains relationship with local law enforcement
Oversees and participates in account opening and other personal banking transactions
Sets example for customer service and CAG performance
Performs necessary audits on teller drawers, safe deposit boxes, and other branch operations
Trained on FSBs Customer Acquisition and Growth program and able to perform duties aligned with the program
Ensures staff is trained in CAG, and participates in CAG re-certification process
Works with FSB Facilities Manager, vendors, suppliers and contractors relative to building and equipment matters
Performs other related duties as assigned

Company

Farmers State Bank

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Farmers State Bank is a financial institution that provides personal banking, business banking, and mortgage services.

Funding

Current Stage
Growth Stage

Leadership Team

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Scott Rocholl
President/CEO
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Jason Klein
Chief Credit Officer
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Company data provided by crunchbase