TEKsystems · 1 day ago
Production Coordinator
Tempe, AZ
Contract
Onsite
Entry, Mid Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Production Coordinator to support the Production & Distribution Services Department. The role involves providing customer service, managing communications, and ensuring adherence to established processes and timelines.
Information Technology
Responsibilities
Participates as a team member on the Production & Distribution team to provide internal/external customer service including; completing daily assigned tasks, providing process improvement feedback, managing workload, supporting co-workers as needed
Prints and distributes client communications, including but not limited to information kits, envelopes, mail service order forms, EOBs, Medicare Part D communications in accordance with the client's specific plan design and NCPDP, postal, and CMS regulations
Follows through on pending internal/external requests to ensure they are completed in a timely manner and in adherence to established timelines
Provides internal support for ad-hoc requests including, mail merge, letter projects, check printing and mailing, mailing, salesforce case requests, verifying accuracy while reducing error rate
Alerts management to outages, priority issues, reoccurring problems, and patterns with internal/external requests
Ability to complete assigned cases from leadership in a timely manner. Prioritizes requests to make sure timelines are met
Creates and/or revises existing process documentation and procedures as required
Adheres to standard operating procedures and workflow process which include internal forms / documentation, systems, processes, and metrics
Supports internal department’s implementation process including; salesforce case completion, member letters, all forms of checks, quality assurance, Inserts, and documents
Maintains awareness of prefunded postage account balances, credits, and debits. Initiates postage requests as needed
Maintains tracking of materials used daily such as envelopes, paper stock, preprinted stock, and formularies. Initiates reorders as needed
Responsible for reviewing and adhering to department’s standard processes for escalation and notification procedures
Assist with other departmental projects as requested
Qualification
Required
Intermediate knowledge of MS Office/Word, Excel, and Outlook and aptitude for new programs
Experience with Windows based database programs is also required
Basic knowledge of third-party vendor programs and File Transfer Protocol (FTP) as they impact workload
Administration, Administrative skills
Attention to detail
Lifting paper boxes, and moving papers boxes of up to 50lbs
Preferred
1-3 years of administrative/technical experience preferred, not mandatory
Excel and Salesforce experience preferred not mandatory
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase