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Gensler · 1 day ago

Receptionist

Chicago, IL

Full-time

Onsite

Entry, Mid Level

$55K/yr - $65K/yr

2+ years exp

Gensler is a leading design firm committed to delivering best-in-class design and a healthy work-life balance for its employees. They are seeking a Receptionist who will provide an excellent office experience as the first point of contact for clients and vendors, coordinate mail services, and assist with administrative support tasks.

ArchitectureCollaborative ConsumptionConsultingProduct DesignReal EstateSports

H1B Sponsor Likely

Responsibilities

Meet and greet visitors in a professional, welcoming manner, offer them refreshments, and connect them with their Gensler hosts

Manage the multi-line phone system, assist callers, and direct them to the proper connection

Facilitate equipment reservations

Coordinate incoming and outgoing mail service including creating shipping labels, calling in courier requests, coordinating large deliveries through the building’s dock, and troubleshooting more complex shipment issues as they arise

Maintain a neat and presentable reception lobby

Assist with additional administrative support tasks as needed

Partner with Office Services to ensure conference rooms and meeting spaces are prepped and ready

Receive catering orders and direct their setup through Office Services

Proactively ensure that excellent housekeeping standards are maintained

Communicate regularly with employees requesting meeting services to verify requirements and expedite changes

Report failed equipment, technology resources, furniture repair items, and other maintenance issues accordingly via internal tenant service request or to the Facilities Manager

Print and hang signage such as event posters and out of order signs

Monitor the local Office Services mailbox and respond promptly to inquiries to maintain the overall cleanliness and order/organization of the office space

Maintain the office seating chart through WISP

Qualification

Customer service experienceMicrosoft Office SuiteOrganizedVerbalDetail-orientedWritten communicationMultitaskingPeople person

Required

2 - 5 years' experience in a customer service / concierge / front desk reception role in a busy office environment

Prior experience in a fast-paced, corporate office setting

Organized and detail-oriented with the ability to prioritize tasks

Excellent verbal and written communication skills

Proficiency in Microsoft Office Suite

Ability to multitask while remaining detail oriented

Must be a “People Person” who enjoys assisting others in their work

Must be able to lift 50 lbs. and with assistance, items weighing more than 50 lbs

Preferred

Prior experience in an administrative, customer service, or receptionist role preferred

Experience in the Architecture, Interior Design, Engineering, or Real Estate Development industries is a plus

Benefits

Medical

Dental

Vision

Disability

Wellness programs

Flex spending

Paid holidays

Paid time off

401k

Profit sharing

Employee stock ownership

Twice annual bonus opportunities

Reimbursement for certain professional licenses and associated renewals and exam fees

Tuition reimbursement for certain eligible programs or classes

Company

Gensler

Glassdoor3.9

Gensler is a collaborative design firm that has capabilities in design and architecture across 31 practices.

Founded in 1965

San Francisco, California, USA

5001-10000 employees

http://www.gensler.com

H1B Sponsorship

Gensler has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (67)

2024 (63)

2023 (83)

2022 (103)

2021 (53)

2020 (73)