Escrow Assistant Residential & Commercial (In Office) jobs in United States
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First American Financial Group, Inc. · 7 hours ago

Escrow Assistant Residential & Commercial (In Office)

First American Financial Corporation is a leader in transforming real estate transactions and is committed to a people-first culture. As an Escrow Assistant, you will support both residential and commercial real estate transactions by providing administrative assistance and ensuring a smooth escrow process.

Customer ServiceFinancial ServicesLending

Responsibilities

Assist in the escrow process for both residential and commercial transactions, ranging from routine to more complex files, including opening orders, preparing closing documents, inputting closing statement information, and handling disbursements and post-closing follow-up
Communicate regularly with customers and internal partners throughout the escrow process, adapting communication style as needed to ensure clarity and a positive customer experience
Interpret and review various agreements and documents as they relate to escrow closings
Work with industry-leading and innovative technologies to support escrow transactions and ensure a smooth, efficient closing process
Provide consistent administrative and operational support to Escrow Officers and the broader escrow team

Qualification

Escrow processCustomer supportMicrosoft OfficeOrganizational skillsCommunication skillsProblem-solvingTeam collaboration

Required

A passion for helping customers while maintaining a professional, positive, and service-oriented attitude
Excellent verbal and written communication skills with both internal teams and external customers
Strong organizational skills with a high level of attention to detail; able to manage multiple priorities and meet established deadlines
A problem-solver mindset with natural curiosity and an eagerness to learn
A collaborative approach and ability to thrive in a team-oriented environment focused on exceeding customer expectations
Working knowledge of the Microsoft Office suite and the ability to quickly adapt to new software applications and technologies
High school diploma or equivalent required

Preferred

2+ years of escrow-related experience preferred, with exposure to residential and/or commercial transactions

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American Financial Group, Inc.

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