Microsoft · 4 hours ago
Site Reliability Engineer
Microsoft's IDEAS organization is focused on unlocking the power of data to deliver actionable insights and personalized experiences at scale. As a Site Reliability Engineer, you will drive automation, incident response, and data-driven improvements to ensure service reliability and performance, collaborating with various engineering teams across the company.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Serve as a Designated Responsible Individual (DRI) in a 24x7 on-call rotation, monitoring service health, responding to incidents within SLA timelines, and driving post-incident learnings
Develop, enhance, and maintain automation for deployment, operations, and incident mitigation to improve service reliability and reduce manual intervention
Instrument services for observability, collect and analyze telemetry and health metrics, and use data-driven insights to guide reliability and performance improvements
Collaborate closely with engineering partners and stakeholders to align goals, share operational insights, and deliver user-centric solutions
Apply engineering best practices for development, scaling, and operational excellence to meet performance and customer requirements
Ensure compliance with security, privacy, and accessibility standards throughout service onboarding and operations
Stay current with industry trends and internal tools to continuously improve reliability, performance, and observability at scale
Qualification
Required
Associate's Degree in Computer Science, Information Technology, or related field Bachelor's Degree in Computer Science, Information Technology, or related field + OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration + OR equivalent experience
1+ year(s) experience in automating root cause analysis and mitigation of incidents
1+ year(s) experience with automation, live site operations, and incident response in large-scale cloud or distributed systems
Proven experience coding in at least one programming or scripting language including, but not limited to, C#, Java, Python, or PowerShell
Experience using analytical and problem-solving skills, telemetry, and data to drive operational decisions
Proven experience using communication and collaboration skills to work effectively across teams
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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