Intake Specialist jobs in United States
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Law Office of Diaz & Nunez Elorza ยท 11 hours ago

Intake Specialist

The Law Office of Diaz and Nunez Elorza is a dedicated immigration law firm providing personalized legal support in the U.S. immigration process. They are seeking an Intake Specialist who will serve as the first point of contact for potential clients, conducting consultations and managing case details while ensuring exceptional customer service.

Legal Services

Responsibilities

Act as the first point of contact for potential clients, gathering essential information and assessing their cases
Conduct initial consultations
Sell our services
Document case details
Maintain accurate client records
Provide exceptional customer service
Coordinate with attorneys and legal staff
Manage schedules
Ensure efficient case handling

Qualification

Customer service experienceBilingual (English/Spanish)Office software proficiencyCRM knowledgeSales skillsOrganizational skillsInterpersonal skillsProblem-solving skillsAttention to detailTeamwork

Required

Strong verbal and written communication skills, including proficiency in both English and Spanish
Exceptional organizational skills, attention to detail, and ability to manage multiple tasks simultaneously
Customer service experience, interpersonal skills, the ability to handle sensitive situations with professionalism, and sales skills
Proficiency in using office software, data entry systems, and case management tools
A proactive attitude, problem-solving skills, and ability to work effectively in a team environment
High school diploma or equivalent required
Knowledge in CRM
Exceptional sales skills

Preferred

Familiarity with immigration processes and terminology is a plus

Company

Law Office of Diaz & Nunez Elorza

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The Law Offices of Diaz & Nunez Elorza is a law firm in Coral Gables, Florida.

Funding

Current Stage
Early Stage
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