360clean | Complete Facility Care · 21 hours ago
QC Operations Manager
Vinton, VA
Full-time
Onsite
Entry, Mid Level
$42K/yr - $48K/yr
1+ years exp360clean is a company focused on complete facility care, and they are seeking a Quality Control Operations Manager to maintain and elevate service quality across their commercial cleaning operations. This hands-on leadership role involves inspections, quality assurance, training, and team support across all facilities.
Health Care
Responsibilities
Conduct routine and follow-up inspections across all assigned facilities
Identify quality issues, trends, and opportunities for improvement
Ensure cleaning standards, scopes of work, and client expectations are consistently met
Provide hands-on training and retraining for cleaners and supervisors
Reinforce best practices, attention to detail, and efficiency
Support new account startups and corrective action plans when needed
Work closely with the Operations & Client Success Manager and supervisors to maintain service quality
Coach teams in the field and step in to directly manage when operational needs require
Recommend corrective actions, staffing adjustments, and process improvements
Communicate daily with the Operations & Client Success Manager
Provide weekly updates and insights to the President and Owner
Assist with light administrative work, reporting, and documentation (estimated 20%)
Qualification
Required
Prior leadership or management experience
Strong attention to detail and a high standard for quality
Confident communicator who can coach, train, and hold teams accountable
Self-starter who works well independently and within a leadership team
Comfortable being in the field the majority of the time
Preferred
1–3 years of experience in commercial cleaning, facilities, or a similar service-based industry
Benefits
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Relocation bonus
Signing bonus
Training & development
Quarterly performance-based bonuses
Paid Time Off (PTO)
Paid holidays
Fuel Stipend $3000 per year
Health insurance stipend $3000 per year
Company phone and laptop
Clear opportunity for growth and advancement as the company expands
Company
360clean | Complete Facility Care
360clean is the innovative leader of the commercial cleaning industry. 360clean provides services to a large number of industry types.
Founded in 2005Charleston, South Carolina, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Allison Bodiford
Co-Founder & President
Becky Charlton
Partner
Company data provided by crunchbase