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San Ysidro Health · 2 months ago

Join Our Growing In-House Epic Analyst Team!

1601 Precision Park Ln, San Diego, CA 92173, USA

Full-time

Hybrid

New Grad, Entry, Mid, Senior Level

0+ years exp

San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality, compassionate, accessible and affordable healthcare services. They are hiring for senior and non-senior EPIC Analyst roles to improve healthcare access, manage application-related service tickets, and support problem resolutions and enhancements.

FitnessHealth Care

Responsibilities

Builds and supports EPIC applications within scope of certification

Works with clinical and operational teams to understand needs and optimize workflows

Performs testing, documentation, and support go-lives

Troubleshoots and resolves end-user issues

Leads design and configuration of EPIC applications

Serves as SME and mentor for junior analysts

Oversees complex projects and coordinate with cross-functional teams

Supports strategic planning and optimization initiatives

Adheres to all applicable SYHealth policies, procedures, protocols, and best practices

Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by both the HIPAA Privacy and Security rules

Exhibits excellent presentation skills, confidently speaks up, follows the appropriate chain of command and demonstrates effective verbal and written communication skills

Maintains a clean, safe and organized work area at all times

Performs any other job-related duties as needed, assigned, or requested

Qualification

EPIC CertificationHealthcare IT SystemsProblem-Solving SkillsData Management ToolsAnalytical SkillsEffective CommunicationActive ListeningTeam Collaboration

Required

Candidates must either currently live in California or demonstrate a willingness to relocate prior to employment

Analyst I: 0–2 years (Newly certified, learning configuration, working under guidance)

Analyst II: 2–4 years (Certified with developing expertise, handling module support independently)

Analyst III: 4–6 years (Strong module knowledge, multiple certs, leading tasks/workstreams)

Senior Analyst I: 6–8 years (Expert user with multiple certifications, leading projects & mentoring)

Senior Analyst II: 8–10 years (Team lead, SME, cross-functional project ownership)

Senior Analyst III: 10-12+ years (Team Lead, provides strategic guidance, may serve as interim manager)

EPIC Certification(s) Required: Clinical Applications: EpicCare Ambulatory, Beacon (Oncology), Radiant, Beaker, Willow, Security

EPIC Certification(s) Required: Revenue Cycle & Patient Access Flow: Cadence, Resolute (HB/PB), Prelude, HIM, MyChart, Referrals

EPIC Certification(s) Required: Population Health & Analytics: Healthy Planet, Clarity, SlicerDicer, Caboodle

High School Diploma or GED equivalent

Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality, excellence, harmony and problem-solving to obtain stated goals and objectives

Demonstrates active listening skills, respect and a positive 'Can Do' attitude

Must possess the ability to communicate effectively in English; both verbally and in all written communication

Experience in a hospital or integrated health system

Familiarity with effective data management tools and quality reporting techniques

Familiarity with healthcare IT systems, including interfaces and integrations

Excellent problem-solving and analytical skills

Ability to work with both technical and non-technical stakeholders to resolve system issues

General office equipment to include PC and Software (Excel, Word, Office), phone, fax, etc

This hybrid position is intended to be primarily remote, with expectation for occasional on-site presence based on business need (Quarterly Town Halls; Go-Live Events; etc.)

Qualified candidates are willing to commute to the corporate location; non-local candidates must be willing to relocate to the Southern California/San Diego County area if selected

Flexibility in schedule to meet project deadlines

Sitting for extended periods of time

Sufficient dexterity to effectively operate a computer keyboard and other related peripherals

Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs

Compliance with all mandated vaccinations and all boosters is a term and condition of employment

Company

San Ysidro Health

San Ysidro Health is a non-profit organization fully committed to providing the highest quality, most compassionate, easily accessible and affordable health care services for the entire family across San Diego County.

Founded in 1969

San Diego, California, USA

1001-5000 employees