TSAOG Orthopaedics & Spine · 1 day ago
Evening Reception Specialist
San Antonio, TX
Full-time
Onsite
Entry Level
1+ years expTSAOG Orthopaedics & Spine is a healthcare provider specializing in orthopaedics and spine care, and they are seeking an Evening Reception Specialist. The role involves greeting customers, updating patient information, collecting payments, and scheduling appointments to ensure a smooth clinic operation.
Health CareMedical
Responsibilities
Greets customers in a polite, prompt, and helpful manner. Provides any necessary instruction/directions. Informs appropriate department/person of customer’s arrival
Updates patient information (such as insurance cards, driver’s license, authorizations, and referrals)
Administers tablets for completion of personal health information including privacy policies and financial policies
Collects co-payments, deductibles and outstanding balances such as out-of-pocket expenses
Give detailed explanation of benefits and financial agreements
Answers phones in a pleasant manner and deals with customer needs expeditiously
Schedules follow-up appointments, as required by physician teams
Enters charges into computer system
Prints charge tickets and necessary paperwork for “next day clinic”
Balance daily collections with time of service payment, summary report, and prepares deposit slip
Daily: Carries out appropriate actions related to hold and practice buckets
Accepts deliveries, logs and distributes to appropriate parties
Qualification
Required
Must have a High School Diploma or equivalent
Must have at least one-year work experience in a clinical setting, or equivalent experience in a customer service role
Must have exceptional customer service skills
Must be computer literate, with basic knowledge of MS office products, and general office machines such as fax, copier, etc
Must have the ability to multi-task, work in a fast-paced work environment, and demonstrate team cooperation
Preferred
Familiarity with insurance benefits is a plus
Company
TSAOG Orthopaedics & Spine
Established in 1947, TSAOG Orthopaedics has expanded to include 8 clinic locations in and around San Antonio, TX, as well as a business office.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Devashnee Rodrigue
Chief Financial Officer
Company data provided by crunchbase