Adore Ecuador Travel ยท 9 hours ago
Customer Services
United States
Full-time
Remote
New Grad, Entry Level
$20/hr - $30/hrAdore Ecuador Travel is seeking a customer service representative to manage customer queries and complaints. The role involves processing orders and modifications while ensuring customer satisfaction across various communication channels.
Leisure Travel & Tourism
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Qualification
Required
Experience working with computers
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Company
Adore Ecuador Travel
Adore Ecuador Travel invites you to discover Ecuador's stunning colonial city centers, breathtaking landscapes, meet its indigenous communities and observe the most amazing Amazon and Galapagos wildlife.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase