Relief Teller CSR jobs in United States
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First Financial Bank NA ยท 10 hours ago

Relief Teller CSR

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. They are seeking a Relief Teller/Customer Service Representative to provide exceptional customer service across multiple banking centers while processing transactions and assisting clients with their banking needs.

AccountingBankingFinancial Services

Responsibilities

Provide Support Across Locations: Work at multiple banking centers, assisting teams where needed and adapting to various environments and challenges
Deliver Exceptional Service: Process transactions efficiently while maintaining a positive and proactive approach
Ensure Accuracy: Process cash and check transactions with integrity and precision
Drive Growth: Open and maintain accounts, assist with loan applications, and help clients navigate financial products like Certificates of Deposit (CDs) and Money Market Accounts
Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals
Ensure Accuracy: Conduct cash and check transactions with integrity and precision when working behind the teller line
Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients
Solve Problems: Handle client concerns with professionalism and find effective solutions
Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations
Collaborate: Be part of a respectful, supportive team that values accountability and innovation

Qualification

Customer service experienceCash handling experienceTeller experienceFraud detectionData entryActive listeningClear communicationBasic math skillsAccounting skillsProficiency with computersMulti-line phone systems

Required

High school diploma or equivalent
Minimum 1 year of customer service experience in a business setting
Minimum 1 year of cash-handling experience
Strong customer service skills, including active listening and clear communication
Experience recommending and referring financial products
Solid understanding of compliance and fraud detection
Ability to accurately balance a cash drawer
Proficiency with computers, data entry, and multi-line phone systems
Basic math and accounting skills
Ability to work occasional weekends and extended hours
Ability to travel between banking centers as needed
Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
Ability to review information and details at close range (within a few feet)

Preferred

Teller experience preferred (6+ months)

Benefits

Medical, dental, vision, and employer-paid life and disability insurance.
401(k) match
Employee Stock Ownership Program (ESOP)
Banking benefits
Paid time off, including 11 Federal Reserve bank holidays.
Tuition assistance
Professional development programs.

Company

First Financial Bank NA

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Since 1834, First Financial Bank has been empowering individuals and communities with secure, innovative financial solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Norm Lowery
Chief Executive Officer
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Mark Franklin
SVP, Chief Lending Officer
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Company data provided by crunchbase