Enterprise Services Management Coordinator jobs in United States
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Power Design, Inc. · 13 hours ago

Enterprise Services Management Coordinator

Power Design, Inc. is a National Design Build Contractor focused on innovative construction across multiple trades. They are seeking a detail-oriented ESM Coordinator responsible for performing clerical tasks to support business processes and ensuring efficient communication and data management.

Construction
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Growth Opportunities

Responsibilities

Data Entry: Accurately input, update, and maintain data in various systems and databases
Document Management: Organize, file, and retrieve documents as needed. Ensure all records are maintained and up to date
Communication: Handle incoming and outgoing correspondence, including emails, letters, and phone calls. Respond to inquiries in a timely and professional manner
Reporting: Generate, compile, and distribute regular reports to relevant stakeholders. Assist in the preparation of presentations and other documentation as required
Scheduling: Assist in managing calendars, scheduling appointments, and coordinating meetings for team members and supervisors
Compliance: Ensure that all tasks are performed following company policies and industry regulations. Maintain confidentiality of sensitive information
Support Functions: Provide general administrative support to the team, including photocopying, scanning, and ordering office supplies
Quality Assurance: Conduct quality checks on data and documents to ensure accuracy and completeness
Process Improvement: Identify opportunities for streamlining processes and improving efficiency within clerical tasks

Qualification

Microsoft Office SuiteData EntryBPO ExperienceOrganizational SkillsCommunication SkillsCRM FamiliarityOffice Equipment ProficiencyQuality AssuranceAttention to DetailTime ManagementTeamwork

Required

High school diploma or equivalent required
1-2 years of experience in a clerical or administrative role, preferably within a BPO or similar environment
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Strong data entry skills with a high level of accuracy
Excellent organizational and time management abilities
Effective communication skills, both written and verbal
Ability to work independently and as part of a team
Attention to detail and a commitment to quality
Familiarity with office equipment such as printers, scanners, and photocopiers
Ability to sit for extended periods and perform repetitive tasks
Occasional lifting of office supplies or materials
Candidates must be fluent in written and spoken English, as this role requires communication with English-speaking clients and colleagues

Preferred

An associate degree or relevant certification in business administration or a related field is a plus
Experience with BPO operations or in a similar industry
Familiarity with customer relationship management (CRM) systems and other business software

Company

Power Design, Inc.

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Power Design is a National Design Build Contractor, focused on innovative construction across multiple trades: electrical, mechanical, plumbing, and systems technologies.

Funding

Current Stage
Late Stage

Leadership Team

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Mitch Permuy
Chief Executive Officer
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Company data provided by crunchbase