Nova Lines · 10 hours ago
Shop Administrator
Nova Lines Inc is a family-owned logistics company based in the greater Chicago area, dedicated to providing best-in-class flatbed delivery services. We are seeking an Administrator to join our team in Chicago to support our operations by ensuring efficient office management and outstanding customer service.
Customer ServiceFreight ServiceTransportation
Responsibilities
Update permit books with the most current documents
Make copies of required documents for permit books
Scan and upload IFTA stickers to McLeod
Order NY HUT stickers upon request
Make copies of master keys as needed
Tag incoming keys for proper tracking
Create and maintain a list of jobs to be completed on work orders in TMT
Maintain and update equipment records in Fleetrock and McLeod
Check and update driver ETAs for yard arrival
Prepare inspection sheets for class sessions
Email trip packs that have been returned
Communicate how many trip packs are distributed
Greet and assist drivers at the service window
Collect returned tablets and EFS cards from drivers
Manage the distribution and collection of EFS cards
Arrange hotel accommodations and Uber rides for drivers as needed
Coordinate with vendors for service or repairs
Monitor, manage, and respond to messages in the Chicago Shop email inbox
Share Samsara live data as required
Answer incoming calls to the shop and address inquiries in a professional manner
Monitor mechanics’ estimated times (ETCs) for repairs or maintenance
Generate work orders for inbounded trucks
Create invoices for drivers related to parts or services provided
Coordinate with the parts department to ensure tarps are available as needed
Update McLeod with truck and trailer assignments
Perform other administrative and operational duties as assigned by the Shop Manager
Qualification
Required
High school diploma or equivalent
Strong organizational and multitasking skills
Proficient in Microsoft Office and shop-related software such as Fleetrock, Samsara and McLeod
Effective verbal and written communication skills
Ability to work independently and prioritize tasks
Professional demeanor with excellent customer service skills
Strong attention to detail and commitment to safety
Ability to work collaboratively in a team environment
Excellent communication skills, both written and verbal
Basic Computer skills
Preferred
Associate degree or relevant coursework
Previous experience in the trucking or automotive industry