Trinity Health · 9 hours ago
REMOTE - Sr. Performance Management Consultant - Revenue Excellence
United States
Full-time
Remote
Senior Level
5+ years expTrinity Health is a healthcare organization dedicated to compassionate care, and they are seeking a Senior Performance Management Consultant to enhance their Revenue Excellence initiatives. This role involves leading performance improvement projects, collaborating with various leadership teams, and providing expert guidance to drive continuous improvement in the revenue cycle processes.
DeliveryHealth Care
Responsibilities
Serves as a member of the performance management team responsible for performance improvement projects within a defined population of Trinity Health Revenue Excellence
Responsible for implementing opportunities for enhancement and/or standardization initiatives and support the long-term success and sustainability of those initiatives
Provides advisory leadership, guidance and regular collaboration with System Office, Regional Health Ministry (RHM) leadership, and Patient Business Services (PBS) managers to achieve sustained success in transformational initiatives and the pursuit of continuous improvement
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
Provides depth of knowledge and seasoned expertise in one to two specific areas within the Revenue Cycle, along with a solid understanding of end-to-end Revenue Cycle processes and the ability to identify opportunities for performance improvement
Serves as an expert with knowledge of best known practices in at least one functional area
Monitors and enhances existing tools to support owned functional area
Leads projects and manages deliverables required to support the performance management team functions
Serves as a primary point of contact in the resolution of significant project issues and removal of project barriers
Responsible for developing plans and strategies, setting standards, identifying outcomes and resolving performance management team issues
Monitors and drives progress of teams in meeting project deliverables and ensuring alignment with organizational goals
Identifies and prepares operational and financial metrics and provides appropriate interpretation and application of data
Designs, develops and implements systems that provide financial, statistical and operational information
Responsible for complex and specialized assignments requiring the application of deep analytical and practical guidance and direction
Serves as a technical resource providing seasoned and specialized knowledge and adaptive thinking in response to a variety of situations and challenges
Develops integrated solutions to resolve highly complex technical and business issues
Provides advisory leadership and seasoned guidance coordinating projects, adhering to established methodology, managing deliverables, addressing risk factors, removing barriers and providing problem resolution in meeting project plan deliverables
Identifies areas that present challenges and opportunities; makes recommendations that provide practical options and solutions while considering the impact on processes, workforce, culture and technology
Facilitates varied interests, cross functional teams and groups through effective leadership, communication, collaboration and negotiation abilities in order to achieve mutual agreeable solutions
Defines and manages project plans and goals; conducts business workflow mapping; impact analyses and modeling; applies action steps, develops status reports or communication plans and keeps leadership and key stakeholders apprised of project progress and ensuring project plans and deliverables are met and in alignment with organizational goals
Management of vendor relations supporting revenue cycle functions across region
Identifies deviations from best known practice performance and processes
Utilizes critical thinking, strong analytical skills and proficient abilities with Microsoft Excel
Independently collects, synthesizes and analyzes data, identifies root cause, and provides summaries and graphical presentations of data illustrating trends with recommended next steps to manager
Identifies and escalates performance opportunities, initiates action plans, and serves as the primary point of contact for RHM and PBS managers
Other duties as needed and assigned by the manager
Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior
Qualification
Required
Must possess a strong knowledge of revenue cycle strategies, as normally obtained through a Bachelor's degree in Business, Industrial Engineering or Healthcare Administration or a related field, and five (5) or more years of revenue cycle experience, project management or consulting experience with healthcare clients driving transformational efforts or an equivalent combination of education and experience
Knowledge of and experience with Health Information Systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing methods and techniques
Supervisory or team leader experience that emphasize team‑building and strong leadership with the ability to provide clear oversight and coordination to the department, while also functioning as an individual contributor
Proven ability to develop analysis and process improvement recommendations to create solutions that drives measurable desired results
Demonstrated experience and proficiency in managing performance/business process improvement activities and applying continuous improvement methodologies, including analyzing workflow processes utilizing PDCA, Lean, Six Sigma or other process improvement methodologies
Strong project management, integration and implementation abilities
Reasonable experience in planning, formulating and executing strategies and to define project, process or business objectives and scope
Prior responsibility for managing change management projects and interfacing with leadership
Demonstrated proficiency to identify, evaluate and articulate operational opportunities, business needs and gaps, plan and implement project steps, understand stakeholder interest and provide authoritative consultation
Excellent organizational, advanced analytical, presentation, interpersonal, written and verbal communication skills
Ability to translate technical matters to operations staff, facilitate communications between diverse groups and to effectively assess and facilitate improvements and solutions and to provide productive working partnerships, advice and authoritative recommendations to all levels of the organization
Proven customer-service orientation and strong interpersonal, consultative and relationship building skills
Ability to know and understand customer requirements and exercise judgment in meeting reasonable expectations, particularly when differences of opinion on needs and services, unanticipated contingencies or divergent ideas and perspectives exist
Ability to influence results, garner support and tactfully manage complex relationships and influences within and across the organization
Ability to read the subtle nuances of situations and react/plan accordingly
Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
Experience with RC analytics, key metrics and leading indicators of RC performance, and visualization tools (i.e. Tableau)
Ability to work independently or as a team member
Must be comfortable operating in a collaborative, shared leadership environment
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
Preferred
Prior consulting experience highly desirable, not required
Company
Trinity Health
Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation.
10001+ employees
H1B Sponsorship
Trinity Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (10)
2022 (9)
2021 (7)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
Centers for Disease Control and Prevention
2025-10-17Grant· $0.02M
Leadership Team
Dan Drake
Trinity Health PACE President and CEO
Eileen Coogan
Pres/CEO Allegany Franciscan Ministries
Recent News
2026-01-16
Company data provided by crunchbase