ScanSource · 4 hours ago
Customer Service Representative
Greenville, SC
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $40K/yrScanSource is a company that provides technology solutions and support. They are seeking a Customer Service Representative to assist sales and customers with post sales issues, including RMA related issues and to maintain extensive contact with customers and internal departments.
HardwareTelecommunicationsWholesale
Responsibilities
Extensive direct phone contact with customers, sales representatives, warehouse, return center, and product managers
Receive requests over the intranet, internet, fax, and telephone
Provide Tracking, Bill of Lading, and Proof of Delivery
Provide Serial Numbers on product shipped from Vendor and ScanSource Inc. Warehouse
Take hunt group calls
Work with transit carriers on freight credits and ship damage claims
Works closely with warehouse personnel to resolve shipping discrepancies
Other duties as assigned (ISO support, other operational assignments, etc…)
Regular attendance is an essential function of the Customer Service Representative position
Hours for this particular position will be from 8:30 am to 5:30 pm
Qualification
Required
Above average computer skills
Able to function as part of a team in a multi-task environment
Strong organizational and follow up skills
High School diploma
Preferred
Some college course work
Proficiency in foreign language (Spanish, Portuguese, French, German)
SAP Experience
Benefits
Medical/dental/vision coverage
Life insurance
401(k) plan with matching provision
128 hours of paid time off (PTO) each calendar year
8 paid company holidays
Company
ScanSource
ScanSource is a wholesale distributor of technology products and solutions.
Founded in 1992
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-03-18IPO
Leadership Team
Mike Baur
CEO
Mary Gentry
Senior Vice President, Finance and Treasurer
Recent News
2025-12-04
2025-11-07
Company data provided by crunchbase