The Club at Ibis · 1 day ago
Sports Manager in Development
The Club at Ibis - West Palm Beach, FL 33412
Full-time
Onsite
New Grad, Entry LevelThe Club at Ibis is offering a 12-month training program for recent graduates in Hospitality and Sports Management. The role involves providing customer service, assisting with various sports operations, and supporting management in promotional activities and inventory control.
GolfHospitalityLeisureResorts
Responsibilities
Shadows sports managers during special programs and events
Assists management with creating reports and collecting data for departmental and Club wide use
Assists with promoting and marketing activities and functions offered through Racquets Department
Checks in tennis and pickleball players and processes any appropriate fees using point of sale system. Ensures the proper billing of members and guests
Carries out opening and closing procedures for Tennis department
Assists members and guests with merchandise questions. Provides product knowledge of all Sports Shop merchandise
Operates point of sale system to process sales and fees
Maintains a safe, clean, and efficient work environment throughout the entire Racquets operation
Assists management with inventory control and restocking merchandise, and advises them of any out of stock items
Receives incoming emails and phone calls regarding court reservations, bookings and court conditions. Takes proper messages and communicates with Racquets staff regarding member questions or comments
Greets all members by name
Responds promptly to member and guest needs
Reacts appropriately under pressure. Treats others with respect and consideration. Accepts responsibility for own actions. Follows through on commitments
Performs clean up and closing duties as assigned by manager
Advises supervisor of any member/guest complaints so they can be immediately and professionally resolved
Operates within all guidelines, policies, standards, and constraints as established by the company
Promotes activities and functions offered throughout the Club
Qualification
Required
College degree in Hospitality, Business, or Sports Management received in the last 24 months, or equivalent combination of education and experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Basic Computer Skills
Must be knowledgeable and current on events offered at the tennis shop
Must possess good people skills and be friendly and upbeat
Must be responsible and dependable
Must be organized and utilize time in an efficient manner
Benefits
Free Housing Available for the duration of the program.
Company
The Club at Ibis
The Club at Ibis is a country club community that has amenities such as golf courses, dining experiences, events and sports activities.
Founded in 1995
201-500 employees
Funding
Current Stage
Growth StageRecent News
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