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Labcorp · 7 hours ago

Manager, Lab Support Services

Dublin, OH

Full-time

Onsite

Mid, Senior Level

$74K/yr - $90K/yr

5+ years exp

Labcorp is an industry leading company focused on improving health and lives, and they are seeking a Pre-Analytical Support Services Manager to join their team in Dublin, OH. In this role, you will manage the daily operational activities of the specimen accessioning department, ensuring compliance with regulatory requirements and maintaining high service levels for clients.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine

Responsibilities

Manage the daily operational activities of the specimen accessioning department

Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed

Directly supervise, train, and mentor support services supervisors and have ownership and responsibility for all departmental staff

Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT

Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory directors or corporate operations

Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct

Manage staff including recruiting & hiring qualified and enthusiastic employees, performance management, training and development

Ensure effective communication with leadership, clients, sales, corporate operations, as well as direct reports and all departmental staff

Conduct departmental meetings and ensure appropriate departmental communication

Investigate deviations from established procedures to ensure effective corrective action

Maintain knowledge in the assigned departments

Maintain a clean and safe work environment

Qualification

Laboratory Information SystemsDirect Accessioning experienceClinical laboratory experienceSupervisory experienceTrainingDevelopmentProblem solvingCommunication skillsAttention to detailOrganizational skillsDecision making