Greystar · 7 hours ago
Senior Service Technician - The Lindley
San Diego, CA
Full-time
Onsite
Senior Level
$24/hr - $27/hrGreystar is a leading global real estate platform specializing in property management and development. The Sales Consultant is responsible for executing marketing, leasing, and renewal strategies to achieve occupancy and revenue goals while ensuring resident satisfaction throughout the leasing process.
Real EstateRentalRental Property
Responsibilities
Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartment homes, continuing the relationship with prospects through follow-up and consistent discovery, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Collects all pertinent information from prospective residents at move-in and record as appropriate
Continually update the market survey to stay informed about current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other property-specific marketing plans, drives, and special programs
Uses the on-site property management software application (Entrata, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Demonstrates customer services skills by treating residents and others with respect, answering resident questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name if possible
Attends community and networking events, aligns themselves with local associations and community organizations, and participates in outreach marketing efforts as necessary to drive traffic to community and generate viable referral sources and new business leads
Utilizes current CRM to maintain an accurate and up-to-date prospect database. Assist with daily, meaningful prospect follow-up. Helps the team perform the required number of follow-up contacts in accordance with Greystar standards through phone calls, personal visits, notes, etc. Coordinate prospect and depositor related creative follow up deliveries with couriers, shipping, Amazon, etc
Organize and ensure adequate supply of fully assembled sales collateral, marketing and outreach packets
Maintain files and marketing materials for realtors, transition companies, and moving companies
Maintain Sales Consultant - SH copies of all floor plans, in hard copy and email versions
Qualification
Required
Dedicated and hard-working individuals
Ability to execute property's marketing, leasing, and renewal strategies
Professionalism and deep understanding of community's lifestyle offering
Support resident satisfaction throughout the lease term
Proactively manage lease renewals in alignment with Active Adult best practices
Lead management and CRM utilization
Data analysis and event support
Collaboration with the Lifestyle Coordinator to enhance resident engagement
Uphold Greystar's professional standards and ethical expectations
Perform all sales and leasing activities to achieve property's revenue and occupancy goals
Greet and qualify prospects
Conduct property tours and show apartment homes
Process applications, credit screening, and criminal background checks
Prepare lease and move-in package
Ensure a smooth resident move-in and lease signing
Collect all pertinent information from prospective residents at move-in
Update market survey to stay informed about current market and competitor conditions
Develop and implement short- and long-term marketing plans and goals
Follow property's established policies related to concessions, specials, and other programs
Design and execute marketing activities and events
Use internet marketing tools (Craigslist, Facebook, e-mail, and other websites)
Use on-site property management software application (Entrata, Yardi, etc.)
Ensure property and show units meet Company's standards for show quality
Communicate maintenance and upkeep needs to maintenance team members
Prepare leasing office for daily leasing activities
Execute activities in support of property's lease renewal program
Respond quickly and courteously to resident and client/owner concerns
Demonstrate customer service skills
Attend community and networking events
Utilize current CRM to maintain an accurate and up-to-date prospect database
Assist with daily, meaningful prospect follow-up
Organize and ensure adequate supply of fully assembled sales collateral
Maintain files and marketing materials for realtors, transition companies, and moving companies
Maintain Sales Consultant - SH copies of all floor plans
Preferred
Professional
Risk-Taker
Detail-oriented
Collaborative
Strategic
Communicator
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off.
All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full-time employees.
Company
Greystar
Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.
Founded in 2016
5001-10000 employees
H1B Sponsorship
Greystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase