Cynet Systems ยท 1 month ago
Senior Program Manager - Remote / Telecommute
Cynet Systems is a company that specializes in program management, and they are seeking a Senior Program Manager to coordinate and manage complex programs. The role involves overseeing implementation activities, managing schedules, and ensuring successful delivery of program objectives while maintaining effective communication across teams.
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Responsibilities
Coordinates with internal clients and teams to launch, maintain, and enhance complex programs
Guides internal clients through key decisions and coordinates activities across teams
Manages and updates project schedules, issue logs, action items, risks, installation checklists, and shipping registers
Identifies and communicates new customer needs to the technology team
Manages all aspects of implementation including equipment ordering, installation oversight, account creation support, communication management, and inventory reconciliation
Ensures deliverables are completed according to the implementation schedule
Conducts training for customers
Qualification
Required
Ability to perform all essential duties satisfactorily
Ability to recognize, analyze, and solve a variety of problems
Excellent written and verbal communication skills
Ability to train and mentor others
10 years of experience in program operations roles with at least 3 years in a program management capacity
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required
Proficiency in Microsoft Office applications
Proficiency in project planning and life cycle development
Bachelor's degree in Business Management or a related field
Certified Project Management Professional (PMP)
Preferred
Master's degree preferred
Program Management Professional (PgMP) preferred
Ability to mentor and train others at an advanced level