Transnation Title Agency · 1 month ago
Residential Escrow Officer
Transnation Title Agency is a leading provider of real estate title services dedicated to delivering exceptional results and customer satisfaction. As a Residential Escrow Officer, you will manage all aspects of residential escrow transactions, ensuring smooth and timely closings while prioritizing client satisfaction and delivering exemplary customer service.
Real Estate
Responsibilities
Effectively communicate with customers to process new and existing title orders
Answer phones and direct calls to the appropriate department or individual with a courteous and professional demeanor, ensuring prompt and efficient handling of client inquiries and requests
Review title commitments:
+ Review accuracy investing, insured parties, insured values, and rates as filed
+ Correlate property description on commitments to surveys, policies, mortgages, deeds, purchase agreements, and other legal documents, ascertaining their accuracy and completeness
+ Review title requirements as outlined in the commitment and obtain and review proper documentation, such as; deeds, mortgage, and land contract payoffs, discharges, trust documents, divorce documents, power of attorneys, probate documents, corporate documents, and other documents pertinent to and required to create a marketable title
Scheduling and coordinating closings with parties involved in transactions
Prepare escrow settlement documents as instructed by the company, lender, attorneys, and purchase agreements, including proration of taxes, rents, and other items as required by instructions
Execute closings:
+ Explain closing documents to parties involved, answer questions about the derivation of figures on the closing statement and obtain all necessary signatures
+ Collect and disburse all funds and documents to appropriate parties
+ Maintain follow-up necessary for the completion of transactions and issuance of policies
+ Prepare written escrow agreements per the contract or instructions given
File and record transaction documents for issuance of final policies
Reliable Transportation to travel to off-site locations to perform closings
The Escrow Officer may be assigned additional tasks to support the department's goals
Qualification
Required
Provide company stewardship to customers, servicing as a company liaison with realtors, lenders, attorneys, etc
Knowledge and understanding of the purpose and use of title insurance and related services, terminology of instruments involved in escrow transactions, and insuring marketable title to real property
Knowledge and understanding of real estate-related documents, local escrow procedures and terminology, legal descriptions, sales and service techniques, and mortgage lending principles
Knowledge and understanding of terms, conditions, covered risks, and exclusions from coverage of underwriters' policies, products, and company products
Ability to work a flex schedule, willing to work nights and weekends when necessary
Knowledge of local and state tax and recording standards
Knowledge and understanding of legal descriptions, sales, service techniques, and mortgage lending principles
Excellent decision-making skills
Ability to perform proration of taxes and similar costs associated with the closing documents
Associate degree with a minimum of two years experience within the real estate title industry or an equivalent combination of education and experience
Resident Producers Licenses with the State
Valid State Driver's License
Proficient computer skills with Microsoft Office and web-based industry programs. RamQuest software
Preferred
Notary Public
Benefits
Paid time off
Paid holidays
Paid Birthday off
Flexible work schedule
Employee Assistant Program for employees and family members.
Employee Development Program
Scholarship Program
Multiple Medical plans
Dental Coverage
Vision Coverage
Telemedicine benefits
401(k) retirement plan with company match
Flex spending program.
Health spending account
Company paid Life, LTD, and STD
Voluntary Life Coverage
MetLife – Supplemental Insurance