Ecocareers ยท 2 months ago
Sr Lab Instrument Support Engineer
Confidential company is seeking a Sr Lab Instrument Support Engineer to provide lab system administration and support. The role involves collaborating with lab analysts, resolving issues, coordinating system changes, and conducting periodic lab system reviews.
Staffing & Recruiting
Responsibilities
Provide lab system administration and support via the ticketing system (e.g., help requests, user access requests)
Collaborate with lab analysts and end users to confirm problems or requests
Resolve issues or fulfil requests (onsite or remotely) by following SOPs and procedural guidelines
Coordinate system changes with equipment owners and Quality Assurance representatives
Complete change-related documentation
Close requests in the ticketing system
Track due dates for lab system reviews using a scheduler
Coordinate reviews with equipment owners
Follow system SOPs for reviews and deliverables
Complete tasks required for each review
Generate required documents/artifacts and deliverables
Finalize documentation with appropriate review and approval
Qualification
Required
A minimum of 8 years work experience in GXP / Analytical lab environment
Experience handling medium to complex GMP instruments such as UV VIS, FTIR, NMR, Polarimeter, XRD, HPLC, GC, etc
Ability to manage a support team onsite/offshore, assign tasks, and provide technical assistance and training
Skilled in managing multiple sites with strong planning and demand management
Experience in reviewing GMP deliverables in a team setting
Ability to identify process improvement areas and drive efficiency
Strong decision-making skills to handle competing priorities effectively
Experience in internal stakeholder management, collaboration, and periodic metrics reporting
Company
Ecocareers
Ecocareers provides a specialized job search for careers that make a difference.
Funding
Current Stage
Early StageCompany data provided by crunchbase