Fletcher Jones Automotive Group · 14 hours ago
Customer Service Call Center
Newport Beach, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrFletcher Jones Automotive Group is the nation's #1 family-owned and operated organization, seeking a Call Center Representative to join their Business Development Center Team. The representative will act as a communication link between customers and the dealership, responsible for confirming and rescheduling service appointments via outbound calls.
Automotive
Responsibilities
Follow script and guidelines on each and every phone call
Master Power Tracks and use appropriately
Ensure phones are not left unattended during scheduled shift
Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest's experience, leaving a lasting positive impression on behalf of the company
Qualification
Required
Outstanding interpersonal and communication skills
Preferred
Previous experience in a call center, retail or customer service is preferred
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Company
Fletcher Jones Automotive Group
Following his father’s footsteps as a “rising star,” Ted Jones had a clear vision of the expansion direction he wanted his business to venture to.
Founded in 1946
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase