Traveling Field Service Engineer jobs in United States
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CyberCoders ยท 2 days ago

Traveling Field Service Engineer

positionCincinnati, OH
timeContract
remoteOnsite
senioritySenior Level

CyberCoders is seeking a Field Service Engineer III who will serve as a trusted technical expert at customer sites. This role involves designing, implementing, and providing high-level support for advanced material-handling systems, including installation, troubleshooting, and training.

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Growth OpportunitiesbadNo H1Bnote
Hiring Manager
Keith Ellis
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Responsibilities

Execute planned and emergency service calls, equipment rebuilds, system audits, and preventive maintenance activities
Prepare tools, review technical drawings, and plan service tasks in advance
Complete service reports, expense documentation, preventive maintenance records, and audit summaries
Research part numbers and technical information before and during service calls
Verify retrofit and rebuild parts orders for accuracy
Communicate with customers regarding system performance, issues, and recommended improvements
Review scopes of work (SOWs), budgets, and manpower requirements for upcoming service engagements
Walk through customer systems to assess performance and identify improvement opportunities
Train customer maintenance teams and mentor lower-level engineers
Submit warranty requests and documentation
Lead or assist with equipment rebuilds in the field
Diagnose mechanical and controls-related programming issues
Collaborate with Engineering and Parts teams to resolve field issues and support system-level projects
Coordinate with fellow engineers, management, and technical support to develop solutions
Support mechanical-related technical support calls
Recommend system upgrades and new products to improve customer efficiency
Provide field training to other Customer Service Engineers
Perform additional duties as assigned
Travel up to 90 percent (domestic and international) may be required

Qualification

PLC programmingMechanical troubleshootingElectrical troubleshootingPreventative maintenanceCustomer trainingCommunication skillsTeam collaboration

Required

Currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa
Ability to travel up to 90 percent (domestic and international)
Experience in installation, commissioning, troubleshooting, repairs, complex PLC program modifications, and moderate PLC code development
Experience performing preventative maintenance
Ability to lead training for customer personnel and junior engineers
Experience conducting system audits and executing retrofit initiatives
Ability to manage planned and emergency service calls involving mechanical, electrical, and controls-related issues
Experience preparing tools, reviewing technical drawings, and planning service tasks in advance
Ability to complete service reports, expense documentation, preventive maintenance records, and audit summaries
Experience researching part numbers and technical information before and during service calls
Ability to verify retrofit and rebuild parts orders for accuracy
Strong communication skills to interact with customers regarding system performance, issues, and recommended improvements
Experience reviewing scopes of work (SOWs), budgets, and manpower requirements for service engagements
Ability to assess customer systems to identify performance improvement opportunities
Experience submitting warranty requests and documentation
Ability to lead or assist with equipment rebuilds in the field
Experience diagnosing mechanical and controls-related programming issues
Ability to collaborate with Engineering and Parts teams to resolve field issues
Experience coordinating with fellow engineers, management, and technical support to develop solutions
Ability to support mechanical-related technical support calls
Experience recommending system upgrades and new products to improve customer efficiency
Ability to provide field training to other Customer Service Engineers

Company

CyberCoders

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CyberCoders is a recruiting firm locating job positions across all industries, including finance, education, engineering and healthcare.
dateFounded in 1999
location
Irvine, California, USA
people-size201-500 employees
web-link
http://www.cybercoders.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2013-12-02Acquired

Leadership Team

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Nate Shuman
Lead Recruiter (Tech) CEO Club
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Matt Miller
CTO
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Recent News

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