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Tom Thumb Supermarket · 8 hours ago

Assistant Grocery Manager

Richardson, TX

Full-time

Onsite

Mid Level

Tom Thumb Supermarket is a grocery store chain, and they are seeking an Assistant Grocery Manager to lead customer service and store operations. The role involves overseeing store activities in the absence of the Store Director, managing inventory, and ensuring high standards of merchandising and cleanliness.

Consumer GoodsE-CommerceFood and BeverageRetail

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly service

Assist customers by making product suggestions and engaging in suggestive selling techniques (telephone, intercom, and one‑on‑one interactions)

Answer and respond to incoming calls; resolve customer complaints and escalate to Store Director when needed

Responsible for total store operations in the absence of the Store Director

Assist with planning daily operations and monitoring production processes in accordance with company procedures and profitability guidelines

Build grocery displays, rotate stock, and remove outdated or spoiled product

Ensure cleanliness and organization of the work area and the department

Implement effective promotional and seasonal displays; assist in coordinating grocery sales promotions

Ensure merchandise is correctly priced, well‑displayed, and that shelves are clean and properly maintained

Follow and maintain all department standards and requirements

Ensure proper code dating is enforced for all department products

Control inventory to maintain adequate product quantity, quality, and freshness

Maintain inventory levels according to division directives; stock and rotate product regularly

Assist with ordering grocery products and maintaining proper in‑stock conditions

Supervise processing of reclamation and maintain organized conditions in the back room and grocery areas

Prepare sales and inventory reports, including conducting physical inventory every six months

Monitor shrink and control costs

Monitor employee productivity to ensure performance expectations are met

May schedule employees to ensure proper coverage and service levels

Maintain knowledge of duties performed by all department employees, including opening/closing, Dairy, and Frozen

Schedule, supervise, train, and assign duties to department employees

Train employees in store policies, sales procedures, and record‑keeping processes

Maintain working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook

Implement correct product preparation techniques

Safely use and operate related equipment such as pallet jacks, hand trucks, scissors, knives, safety cutters, and the Sterilox machine

Qualification

Customer ServiceInventory ManagementTeam LeadershipMerchandisingOperational StandardsSales ProceduresProduct PreparationEmployee Training

Required