Apply on Employer Site

West Union Bank · 2 days ago

New Accounts Representative/Teller

212 Main Street, West Union, WV 26456, USA

Full-time

Onsite

Mid Level

West Union Bank located in West Union, WV, is looking for an enthusiastic person to join our team as a full-time New Accounts Rep/Teller. The role involves opening and processing new deposit accounts, performing teller duties, and ensuring compliance with banking regulations while providing excellent customer service.

BankingFinancial ServicesProfessional Services

Responsibilities

Opens and processes new demand and time deposit accounts including Prime Interest Accounts, IRAs, certificates of deposit; understands and is able to explain all disclosures given to customers

Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information

Orders checks, debit cards, provides starter checks, and may perform wire transfers

Researches and resolves problems

Responds to customer inquiries on account status

Maintains files on accounts

Refers customers to other departments as appropriate

Keeps informed of changes in bank services or procedures

Complies with Bank Secrecy Act, Anti-Money Laundering, GBLA, OFAC and USA PATRIOT Act including Customer Identification Program for new customers, accurately completes new account activity profiles, identifies high risk accounts at account opening, and reports suspicious activities to supervisor

Performs all teller duties

Must be knowledgeable about the process of resolving compromised debit cards

Must be able to complete error resolutions for customers

Maintains daily reports, closes accounts and files all branch new accounts work

Works on Teller Line as needed

Duties as assigned

Qualification

Bank productsCompliance with regulationsBasic computer skillsCommunication skillsInterpersonal skillsProblem-solving skills

Required

Excellent interpersonal skills

Enjoy helping people

Interest in learning new tasks

Thrive in a high energy environment

Previous New Accounts/Teller experience preferred

Stay up to date on key regulations and bank policies

Excellent communication and telephone skills

Works well with public and co-workers

Operation of fax machine, adding machine, copier, and typewriter

Basic computer skills

Knowledge and understanding of bank products

Knowledge and understanding of government rules and regulations pertaining to CD/IRAs and deposit accounts and bank policies and procedures for CD/IRAs and deposit accounts

Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, Customer Identification Program for new customers, and new account activity profile

Identifies high risk accounts at account opening and reports suspicious activities to supervisor

Lifting 10-15 pound coin boxes from the floor

Utilizing a computer, phone, fax, copier and standing much of the day

Benefits

401(k): We match half of what you invest, up to the Bank paying 3% of your annual rate of pay.

Comprehensive Dental & Eye Insurance: We pay 100% of Employee Dental and Eye Premiums. Dependent Dental & Eye Insurance are very reasonable.

Comprehensive Health Care: We pay 90% of Employee and 50% of Dependent Health insurance Premiums.

Flexible Spending Plan: Optional Enrollment to set aside funds pre-tax for health and/or dependent care expenses.

Life insurance: We pay 100% of a Life Insurance Policy for Full Time Employees along with AD&D and Long-Term Disability. This also comes with an Employee Assistance Program.

One Hour Paid Lunch

Monthly Gym Membership Reimbursement

Paid time off: Holidays, Vacation, Sick and Personal Leave

Reduced and Free Bank Services for Employees

Referral program

Tuition reimbursement: For Banking Related Courses Taken While Employed