Ohio State University Physicians · 18 hours ago
Senior Clinic Manager - Internal Medicine Medical Specialties - Upper Arlington
Columbus, OH
Full-time
Onsite
Mid, Senior Level
2+ years expOhio State University Physicians is dedicated to providing exceptional patient care while fostering a collaborative work environment. The Senior Clinic Manager will lead operations, manage clinic staff, and ensure efficient clinic functioning while enhancing patient care and achieving financial and operational goals.
Hospital & Health Care
Responsibilities
Develops, recommends, implements and maintains an overall organizational structure, systems, and staffing plan to effectively accomplish the goals and objectives of the clinic(s); ensuring timely and resource-efficient responses to clinic needs
Manages all aspects of clinic operations while controlling labor costs and clinic expenses
Maintains functional knowledge of staff responsibilities
Manages assigned staff including but not limited to hiring, training, supervising, employee engagement, performance management, and setting expectations, scheduling, and approving payroll
Initiates coaching, disciplinary action, and performance improvement planning utilizing direct and open communication, in order to address violations of policy and/or poor behavior or performance
Ensures new and existing staff attend and successfully pass Ambulatory Skills Orientation in accordance with established expectations
Analyzes reports, prepares summary and develops plans for improvement of financial results, clinic productivity and operational benchmarks, executing change as appropriate
Oversees all registration, scheduling and building/managing provider template functions to maximize clinic outcomes in collaboration/coordination with the Corporate Central Access team
Qualification
Required
A Bachelor's degree or an equivalent combination of education and relevant experience
2 years of direct managerial or supervision experience, preferably in a clinical setting
Strong interpersonal, organizational, communication, leadership and customer service skills
Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations
Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy
Strong organizational, communication, leadership and patient experience skills. Ability to work independently in a fast-paced, dynamic environment
Proficient in word processing and spreadsheet software
Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, Joint Commission, customer service, and knowledge regarding the clinical operations and needs of a medical facility
Benefits
Medical
Dental
Vision
Health reimbursement accounts
Flexible spending accounts
Retirement
Employee assistance program
Paid time off
Holidays
Wellness program
Company
Ohio State University Physicians
Ohio State University Physicians is the medical group managing The Ohio State University Wexner Medical Center, creating a fully integrated, high-performing practice.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Karrie Jordan, MBA
Human Resources Business Partner II
Lori Oberholzer
Chief Compliance Officer
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