Sunbit · 3 hours ago
Fraud Operations Specialist
Sunbit is a financial technology company that provides innovative payment solutions to ease the stress of paying for life’s expenses. They are seeking a highly organized and detail-oriented Fraud Operations Specialist to manage daily customer-related operations, focusing on fraud prevention and process optimization.
FinanceFinancial ServicesFinTech
Responsibilities
Entering and updating cardholder information into our database
Tracking, investigating, and resolving merchant and customer fraud prevention cases
Assisting in the development and implementation of new processes
Calculating credit refunds and processing account adjustments
Analyzing and interpreting various reports to support decision-making
Collaborating with multiple departments to streamline and improve procedures
Taking on additional tasks and responsibilities as needed
Qualification
Required
Previous experience in the credit card industry
Proven track record in investigating high risk customers and merchants cases with the intent to prevent fraud
Strong verbal and written communication skills
Proficient with computer systems and software
Exceptional organizational skills and keen attention to detail
Experienced with Microsoft Suite (Word, Excel, PowerPoint, Outlook)
Preferred
Experience with greenscreen is a plus
Experience with TransUnion and LexisNexis fraud tools is a plus
Benefits
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
Newly added HSA and Pet Insurance
401K Plan with Matching
Company
Sunbit
Sunbit offers pay-over-time technology that allows users to finance everyday expenses by dividing payments into manageable installments.
Funding
Current Stage
Late StageTotal Funding
$1.32BKey Investors
Waterfall Asset ManagementGroup 11Zeev Ventures
2025-08-06Debt Financing· $200M
2024-11-04Debt Financing· $355M
2024-01-23Debt Financing· $310M
Recent News
Payments Dive
2025-10-01
EIN Presswire
2025-09-29
Company data provided by crunchbase