Wolfgang Puck · 2 hours ago
Host/Hostess
Wolfgang Puck Bar & Grill is a celebrated culinary brand located in Disney Springs, and they are seeking a Host/Hostess to create a welcoming dining experience. The role involves greeting guests, managing reservations, and ensuring a smooth seating process while maintaining high hospitality standards.
Restaurants
Responsibilities
Warmly greet and acknowledge each guest following Wolfgang Puck Fine Dining hospitality standards — make eye contact, smile, speak first, and engage respectfully using the guest’s name when possible
Escort guests to their tables, ensuring a smooth and professional seating process
Manage reservations and guest flow using OpenTable, balancing efficiency with personalized service
Maintain awareness of all restaurant activity, menus, daily specials, and upcoming events or promotions
Keep the host stand and menus clean, organized, and presentable at all times
Answer phones professionally, assist with guest inquiries, and confirm or adjust reservations as needed
Communicate effectively with front-of-house and management teams to anticipate guest needs and resolve any concerns promptly
Perform other duties as assigned by management
Qualification
Required
High School Diploma or equivalent required
1 years' experience in a hospitality environment, or customer-facing role
Outgoing and hospitality-driven
Computer-proficient
Professional appearance and demeanor; excellent verbal communication and interpersonal skills
Strong organizational skills with the ability to multitask and remain composed in a fast-paced environment
Weekend availability
Ability to stand for extended periods and navigate the restaurant floor gracefully
Must be able to lift and carry up to 25 lbs, and occasionally up to 40 lbs
Exposure to variable indoor restaurant conditions including ambient noise, kitchen heat, and cleaning agents
Flexibility to adapt to a dynamic, guest-centered work environment
Benefits
Competitive salary and a comprehensive benefits package for full-time team members, including medical, dental, vision, and more
401(k) retirement plan with employer match, supporting your long-term financial goals
Opportunities for professional growth and advancement within an internationally celebrated culinary brand
A dynamic, respectful, and inclusive workplace culture grounded in excellence and innovation
Unique to our Disney Springs location: Enjoy a Walt Disney World annual pass plus three year-round guest passes — offering unlimited access to the magic for you and your loved ones