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Northwell Health · 17 hours ago

Associate Financial Services Representative Hybrid- FlexStaff

2 Huntington Quad, Melville, NY, 11747, US

Full-time

Hybrid

New Grad, Entry Level

$25/hr - $25/hr

0+ years exp

Northwell Health is a leading healthcare provider, and they are seeking an Associate Financial Services Representative. This role involves providing exceptional customer service by assisting with insurance verification, pre-authorizations, and addressing customer inquiries related to financial services.

ConsultingHealth CareHealth DiagnosticsMedicalPublishing

Responsibilities

Assists in the verification of insurance benefits for services prior to admission

Obtains timely pre-authorization for all outpatient and inpatient services

Create flawless experiences for our customers by addressing customer inquiries and resolving service issues that include but are not limited to: researching and analyzing accounts receivable and outstanding balances, negotiating and advising on the collection of overdue bills and payment plans, collecting overdue payments, understanding financial assistance offerings, managing and resolving customer disputes

Helps in coordinating inpatient billing

Provides support for all finance issues and ensures that activities occur in compliance with appropriate regulations and contractual obligations

Assists in patient billing and maintaining pertinent records as required for maintenance of certification

Helps in coordinating with nursing staff in planning and organizing program activities

Majority of contact is internal and/or customer service oriented

Work and tasks are most often routine, structured and transactional in nature; work requires minimal variance from guidelines and procedures

Makes routine decisions regarding assigned task within defined parameters, often limited and confined to on-going matters

Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise

Prioritizes basic tasks; priorities typically guided by standard practices or by others

Ensures timely and accurate performance of responsibilities for a single area or group of closely related tasks

Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions

Qualification

High School DiplomaCustomer ServiceFinancial Assistance KnowledgeBilling CoordinationProblem Solving

Required

High School Diploma or equivalent required

Preferred

Associate's Degree or equivalent combination of education and related experience preferred

0-1 years relevant experience preferred

Company

Northwell Health

Glassdoor3.9

Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.

Founded in 1997

Manhasset, New York, USA

10001+ employees