Sr. Content Strategist, Customer Experience and Adoption jobs in United States
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Amazon Web Services (AWS) · 20 hours ago

Sr. Content Strategist, Customer Experience and Adoption

positionSan Francisco, CA
timeFull-time
remoteOnsite
senioritySenior Level
money$163K/yr - $220K/yr
date5+ years exp

Amazon Web Services (AWS) is seeking a growth-minded Private Pricing Content Producer, Customer Experience and Adoption to join their team. The role involves executing content strategy to drive the adoption and growth of the Private Pricing Program, collaborating with various stakeholders to create high-quality content that meets audience needs.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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H1B Sponsor Likelynote

Responsibilities

Execute the content strategy to support our Private Pricing Program initiatives
Identify key audience segments and their specific needs, and conduct thorough analysis to uncover content gaps and opportunities to enhance content effectiveness
Deliver strategic content initiatives, coordinating with various stakeholders across the organization
Measure the impact of content efforts and continuously optimize for maximum effectiveness
Facilitate relationships with AWS-wide teams, such as Sales, Legal, Billing, Contracting, and Partner organizations, to align content efforts
Ensure all deliverables are of the highest quality and effectively address the target audience's needs

Qualification

Content strategyWriting skillsProcess improvementContent authoring toolsProject managementEditorial judgmentCustomer obsessionCritical thinkingCollaboration

Required

Bachelor's degree or equivalent
3+ years of defining and implementing process improvement initiatives using data and metrics experience
5+ years of experience in content strategy, writing and development

Preferred

Master or Advanced Degree in English, Communications, Content Strategy, or a related field
Exceptional editorial background with exceptional proofreading and content creation skills
Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams
Experience in developing or editing multimedia (images, videos)
Experience in content authoring tools

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
dateFounded in 2002
location
Seattle, Washington, USA
people-size10001+ employees
web-link
http://aws.amazon.com

H1B Sponsorship

Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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