Apply on Employer Site

Central Bank · 11 hours ago

Loan Assistant

Fair Grove, MO

Full-time

Onsite

Entry Level

2+ years exp

Central Bank is seeking a Loan Assistant to provide clerical and administrative support to loan officers. The role involves coordinating loan processing, ensuring documentation accuracy, and providing customer service while adhering to bank policies and regulations.

FinanceFinancial Services

Responsibilities

Coordinate the processing of approved new loans, letters of credit, extension, modification and deferral agreements, loan advances, and any other documentation as necessary

Order flood certifications, appraisals, pest inspections, title insurance, UCC searches, and surveys as needed

Review loans in process for accuracy, technical exceptions and adherence to policies, laws and regulations; reports exceptions to immediate supervisor and/or commercial loan officer

Close loans and disburse loan proceeds

Ensure documents are recorded and legal filings complete

Follow up on documentation exceptions and/or any outstanding items such as financial statements or evidence of insurance

Prepare new documents and present to loan officer for review

Maintain follow-up system to ensure documents are returned in a timely manner

Update records and verify that files are complete and accurate

Ensure loan advances are handled accurately, according to instructions and in keeping with policy; report exceptions to the loan officer and immediate supervisor

Scan documents and verify that they are properly imaged and readable

Prepare transactions, reports, correspondence, memos, and perform other clerical/administrative duties in an accurate manner

Handle phone calls, take messages, schedule appointments and meetings, and assist with meeting preparation

Respond to internal and external inquiries regarding the status of loans in process, technical exceptions, loan documents and other banking-related questions

Remain alert for and report potential business opportunities

Provide accurate product information and actively seek cross-sell opportunities; make appropriate business referrals to other departments

Establish, implement and maintain methods and procedures to assure all loan actions are processed correctly and timely

Maintain a comprehensive procedures manual on all job responsibilities

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone

Maintain a friendly, positive, and professional attitude

Resolve difficult situations with tact and diplomacy

Operate a variety of office administration equipment such as PC, typewriter, copy machine, FAX machine, calculator, printer, etc

Utilize computer software applications such as word processing, spreadsheet, Outlook, credit bureau, and Internet

Advise AVP-Administration of problems with procedures, policies, improper calculations, deadlines, and other problems

Maintain neat and orderly work area and ensure that all confidential records are secured and/or disposed of properly

Complete or attend all required training

Assist others in the department as needed and/or directed

May be assigned other duties and responsibilities, to further career development

Qualification

Loan processingMicrosoft WordMicrosoft ExcelCustomer serviceOffice administrationAttention to detailEffective communicationOrganization skillsConfidentialityProblem-solvingTeam collaboration

Required

High school education or equivalent

At least two years of experience in general office work or completion of an Associate's degree in Administrative Office Systems or a related area

Knowledge of modern office practices and procedures; accurate grammar, spelling, punctuation and standard English usage; business correspondence formats, record keeping and filing methods; basic math calculations

Strong PC skills required including Microsoft Word, Excel and Outlook

Ability to sort, cross-index, and file correspondence, reports, records and other materials according to alphabetical or other acceptable organization methods

Must possess good judgment and organization skills, the ability to prioritize, and handle confidential information

Ability to deal effectively and courteously with a large number of associates and members of the general public

Ability to read, write, and speak English

Effective oral and written communication skills

Ability to interpret and follow variety of instructions furnished in written, oral, diagram, or schedule form and complete assignments without detailed directions

Ability to independently plan, prioritize, organize and complete work in an efficient manner

Ability to work quickly and accurately

Attention to detail required

Willingness To Assume Additional Responsibilities/duties/projects As They Arise

Ability to maintain regular and punctual attendance

Ability to operate office equipment including computers, calculators/adding machines, telephones, voice mail, electronic typewriters, copy machines, and FAX machines

This position requires registration with the National Mortgage Licensing System and Registry, (NMLS), as created under the S.A.F.E. Act