Zurich Insurance · 3 days ago
UA Associate- Large Casualty (Chicago, IL)
Chicago, IL
Full-time
Hybrid
New Grad, Entry Level
$23.37/hr - $38.22/hr
0+ years expZurich North America is currently hiring an Underwriting Account Service Associate to join the Large Casualty team. The role involves supporting experienced Underwriters in the review and analysis of risks, as well as providing account servicing support for new business, renewals, and endorsements.
Financial ServicesInsuranceProductivity Tools
No H1B
Responsibilities
Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination
Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies
Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products
Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters
Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills
Qualification
Required
Bachelor's degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance area
Knowledge of data collection and analysis
Microsoft Office experience
Preferred
Insurance industry knowledge- Large Casualty experience is a plus
Knowledge of processing, rating and policy management systems used in the insurance industry
Strong verbal and written communication skills
Exceptional quality awareness
Superior skills in relationship building, active listening with customers and coworkers
Customer service experience, including communicating directly with both internal and external customers via phone and email
Attention to detail, advanced desk management and prioritization of timely deliverables
Enjoys working with details and providing accurate data in a timely manner
Self-directed to meet deadlines
Strong multi-tasking and time management skills
Experience with issuing new business and renewal policies, processing endorsements and handling billing and other service-type issues
5% Travel
Benefits
Short-term incentive bonuses
Merit increases
Comprehensive employee benefits package for employees as well as eligible dependents
Company
Zurich Insurance
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-12-07IPO
Leadership Team
Aleksandar Vidovic
CEO
Walter Jopp
Chief Executive Officer - ME Life
Recent News
Morningstar.com
2026-01-19
2026-01-07
Beinsure - Insurance, Reinsurance, InsurTech Insights
2025-11-26
Company data provided by crunchbase