Benefits and Eligibility Specialist I 2025-03060 jobs in United States
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State of Wyoming · 1 month ago

Benefits and Eligibility Specialist I 2025-03060

The State of Wyoming is committed to supporting families through the Department of Family Services. The Benefits and Eligibility Specialist I provides case management for economic assistance programs, ensuring individuals and families receive timely and accurate benefits while collaborating with community partners.

Government Administration

Responsibilities

Provides support for economic assistance programs, which may include TANF and food stamps, etc
Determines eligibility for programs to assist individuals and families who meet the various income and asset guidelines within each of the programs
Provides benefits in a timely and accurate manner while collaborating with other state and community partners for the public's health and safety
Assists with audits to ensure compliance with state and federal requirements
Maintains computer databases and enters information
Conducts client interviews to determine eligibility
Maintains cases once approved
Maintains public relations with community referral agencies and others
Recognizes and provides intervention services for people in crisis
Trains new employees
Assists with hearings through written or verbal testimony or exhibits

Qualification

Eligibility programsEffective interviewing techniquesLawsRegulationsCommunity resourcesCustomer service experienceMulti-tasking capabilityCommunication skillsDetail-orientedOrganizational skills

Required

Associate's Degree
0-2 years of progressive work experience (typically in Benefits and Eligibility)
2-4 years of progressive work experience (typically in Benefits and Eligibility) if education & experience substitution is applicable
Knowledge of effective interviewing techniques, including attitudes, behaviors, and value judgments, affects worker-client relationships
Knowledge of laws, rules, regulations, policies, procedures, and manuals
Knowledge of community and governmental resources and programs, and how to access them
Knowledge of agency computer systems and their application
Knowledge of general office procedures
Knowledge of state and federal criminal justice processes
All positions within the Department of Family Services will require a background information check, including the taking of fingerprints, which will be completed through the Wyoming Department of Criminal Investigation, the Department of Family Services, and the Federal Bureau of Investigation, for every successful applicant

Preferred

Detail-oriented
Multi-task capable
Organized and able to prioritize
Good communicators both orally and in writing
Customer service experience

Benefits

Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Voluntary Benefits – including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options – including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules – vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility – for those with qualifying student loans
Training and professional development – to support your career growth and advancement
Employee Assistance Program – Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program – Earn paid time off and incentives by focusing on your personal health

Company

State of Wyoming

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State of Wyoming is official site of state and it says about facts and symbols of the state.

Funding

Current Stage
Late Stage

Leadership Team

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Aaron Roberts
Chief Information Security Officer (CISO)
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Brad Westby
Industry Partnership Manager
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