Katherine Jetter Ltd. ยท 1 day ago
Operations & Executive Support Manager
Nantucket, MA
Full-time
Onsite
Entry, Mid Level
1+ years expKatherine Jetter Ltd. is a premier luxury jewelry boutique known for its curated selection of high-end pieces. They are seeking an Operations & Executive Support Manager to support the leadership team and manage daily operations across their Nantucket and Boston locations.
Luxury Goods & Jewelry
Hiring Manager
Colby Tracy
Responsibilities
Proactive Operations Management: Oversee daily operations for both the Nantucket boutique and the Boston office, ensuring smooth and efficient workflows. This includes inventory checks, store setup in Nantucket, and office organization to maintain operational excellence year-round
Sales Reporting & Vendor Communication: Take charge of tracking and reporting daily sales to vendors, ensuring that all data is accurate and communicated promptly. Take the lead on following up with accounting and confirming everything is accounted for
Client Experience: Support the sales team in providing outstanding service to clients by handling inquiries, tracking repairs, communicating pertinent information to the sales team, and maintaining excellent service standards
Executive Support: Provide administrative support to the leadership team, including managing calendars, scheduling meetings, and preparing materials
Shipping Coordination: Manage both incoming and outgoing shipments, ensuring all packages are processed, tracked, and delivered in a timely and efficient manner. Coordinate logistics for shipping, working with external partners to resolve any issues that arise
Inventory Management: Maintain accurate and organized inventory records. This includes managing stock levels, conducting regular inventory checks, and flagging any issues. Additionally, maintain inventory entries for the website, updating product details and quantities, and entering new product information as it arrives
Marketing Support: Liaise with the marketing team to ensure operational efforts align with ongoing promotional campaigns. Assist with promotional material preparation and support marketing initiatives when needed
Logistics Coordination: Oversee package deliveries between the Boston office and the private salon in Newton, ensuring that items are delivered promptly and accurately and floating between the two locations as needed
Qualification
Required
Self-starter who thrives in a dynamic, fast-paced environment
Ability to juggle multiple responsibilities
Proactive individual who is highly organized
Can-do attitude
Takes pride in following through on tasks
Always looking for ways to improve and streamline operations
Proactive Operations Management: Oversee daily operations for both the Nantucket boutique and the Boston office
Sales Reporting & Vendor Communication: Track and report daily sales to vendors
Support the sales team in providing outstanding service to clients
Provide administrative support to the leadership team
Manage both incoming and outgoing shipments
Maintain accurate and organized inventory records
Liaise with the marketing team to ensure operational efforts align with ongoing promotional campaigns
Oversee package deliveries between the Boston office and the private salon in Newton
Positive, solution-oriented individual who takes initiative
Enjoys working with people and is happy to jump in where needed
Ability to stay on top of multiple tasks without missing details
Strong attention to detail
Reliable individual who ensures deadlines are met
Proactive, results-driven attitude
Experience in sales tracking and vendor communication
Comfort with tools like Shopify, Dropbox, Excel, and Outlook
Strong written and verbal communication skills
Dependable, with a strong sense of ownership
1-3 years in an executive assistant, administrative, or operations role
Comfortable with switching tasks, locations, and responsibilities throughout the year
Driver's License & Reliable Transportation
Preferred
Experience in sales tracking and vendor communication is a plus, especially within a retail or luxury setting
Benefits
Performance-based bonuses
Housing provided in Nantucket for the summer season
Company
Katherine Jetter Ltd.
Jewelry designer and colored gemstone expert, Katherine Jetter launched her eponymous line in 2008.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Cecilia Baggott
Chief Strategy Officer
Company data provided by crunchbase