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The Chefs' Warehouse · 1 day ago

Inside Sales Associate & Sales Support Associate

Dallas, TX, USA

Full-time

Hybrid

New Grad, Entry Level

The Chefs' Warehouse is a family-owned company that has been delivering the freshest produce and specialty ingredients to Texas kitchens for over 80 years. They are seeking an Inside Sales & Sales Support Associate to support Outside Sales Representatives, manage customer needs, and contribute to sales growth and account profitability.

CateringFood and BeverageFood ProcessingHotelMeat and PoultryRestaurants

Responsibilities

Support 2–4 Outside Sales Representatives as a primary point of contact for assigned customers

Assist with new account setup, onboarding, and ongoing account maintenance

Manage customer orders, order add-ons, credits, adjustments, and special requests

Communicate out-of-stock items, substitutions, and order changes proactively to customers and sales reps

Review incoming orders (phone, email, fax, voicemail) for accuracy and completeness

Ensure accuracy of entered and outgoing orders

Suggest and sell additional or complementary items when appropriate

Run and analyze reports related to: Account profitability, Gross profit per drop, Penetration and line growth opportunities

Identify trends, risks, and opportunities within assigned accounts and share insights with the outside sales team

Maintain responsibility for select key accounts, ensuring service levels, pricing accuracy, and issue resolution

Work closely with sales, operations, purchasing, and customer service to deliver a seamless customer experience

Escalate issues, irregularities, or customer concerns to the appropriate team members

Document and track customer complaints and assist with quarterly reporting

Assist with special orders, customer price lists, and program maintenance

Provide backup coverage for Outside Sales Representatives during vacations or absences

Attend inside and outside sales meetings and participate in sales initiatives as needed

Maintain a professional attitude and sense of urgency in a fast-paced environment

Other duties and projects as assigned by management

Qualification

Customer serviceData analysisFoodservice knowledgeBilingual (Spanish/English)Data entryCommunication skillsAttention to detailTeam-orientedSelf-motivated

Required

Minimum education: High School Diploma (college coursework a plus)

Data entry and 10-key experience required

Strong verbal, written, and telephone communication skills

High attention to detail with strong follow-through

Self-motivated, organized, and able to manage multiple priorities

Team-oriented with the ability to collaborate across departments

Able to work under pressure with a sense of urgency

Preferred

Prior experience in foodservice distribution, inside sales, customer service, or sales support preferred

Strong understanding of foodservice products, categories, and customer dynamics preferred

Comfortable working with reports, data analysis, and profitability metrics

Bilingual (Spanish/English) a plus

Benefits

Paid Vacations, Paid Holidays

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

5% above cost for our high-quality food products

Employee discounts for travel and events

401k

Employee Stock Purchase Plan

Company

The Chefs' Warehouse

The Chefs' Warehouse, North America's top specialty food distributor since 1985, offers over 88,000 premium products to elite restaurants, hotels, and gourmet shops.

Founded in 1985