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NEOGOV · 17 hours ago

HR Specialist - Workplace Culture and Training

Las Cruces, NM

Full-time

Onsite

Senior Level

$65K/yr - $107K/yr

5+ years exp

NEOGOV is seeking an HR Specialist focused on workplace culture and training. The role involves providing professional advisory services to improve organizational effectiveness, facilitate conflict resolution, and develop training initiatives to enhance employee engagement and communication.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conduct organizational assessments to identify trends, risks, and opportunities related to workplace culture, communication, and employee engagement

Analyze qualitative and quantitative data to identify recurring themes, emerging issues, or systemic concerns impacting workplace effectiveness

Develop and recommend strategies, initiatives, and interventions designed to improve workplace culture at the organizational and departmental levels

Support County-wide culture, civility, and engagement initiatives in collaboration with Human Resources leadership

Serve as a primary point of contact for employees, supervisors, and managers seeking consultation related to workplace conflict or interpersonal concerns

Conduct assessments of workplace situations to determine appropriate informal resolution strategies and advise parties on available options

Facilitate conflict resolution processes, including mediation, facilitated discussions, conflict coaching, and restorative conversations

Support early intervention efforts to address workplace concerns before escalation to formal complaints or disciplinary processes

Clearly communicate the scope and limitations of informal conflict resolution services, including the distinction between advisory support and formal processes

Maintain strict neutrality and confidentiality in all advisory and conflict resolution activities

Lead and coordinate efforts to develop, organize, and present HR training

Provide day to day leadership, mentorship, training and development of assigned staff

Design, develop, and deliver training programs and workshops focused on conflict prevention, effective communication, leadership skills, and respectful workplace practices

Facilitate team-building exercises and group interventions to proactively address concerns and strengthen working relationships

Provide individual and group coaching to support improved communication, leadership effectiveness, and conflict management skills

Tailor training and facilitation approaches to meet the needs of diverse audiences and organizational contexts

Develop, implement, and evaluate programs related to workplace culture, conflict prevention, and organizational effectiveness

Establish benchmarks, goals, and outcome measures to assess the effectiveness of initiatives and interventions

Prepare reports, summaries, and recommendations for management and leadership related to trends, outcomes, and improvement opportunities

Maintain accurate and confidential records related to mediation, coaching, and conflict resolution activities in accordance with policy

Interpret and apply County policies and procedures related to workplace conduct, communication, and culture

Collaborate with Human Resources leadership to ensure conflict resolution practice aligns with County policies and organizational standards

Qualification

Human ResourcesOrganizational DevelopmentTraining DevelopmentConflict ResolutionData AnalysisMediationLeadership DevelopmentPublic AdministrationEmotional IntelligenceCommunication Skills

Required

Bachelor's degree in human resources, public or business administration, psychology, organizational development, or a directly related field is required

Five (5) years of full-time professional-level experience in human resources, organizational development, workplace culture, conflict resolution, mediation, or a related field is required

Valid driver's license

Must maintain a valid driver's license and an acceptable driving record in accordance with County policy

Must pass pre-employment background check and driving record check

Advanced working knowledge of the practices, procedures, and principles of public administration and human resources management

Principles and best practices related to workplace culture, employee engagement, and organizational effectiveness

Conflict resolution methodologies and alternative dispute resolution techniques

Adult learning principles and effective training methodologies

Communication strategies and leadership development concepts

Research, assessment, and data analysis techniques applicable to organizational settings

Principles and best practices in human resources to including training, performance management, recruitment and selection, mediation, and conflict resolution

Facilitating mediations, conflict coaching, and restorative discussions

Presenting ideas clearly and effectively, both orally and in writing

Facilitate group discussions and training sessions for diverse audiences

Apply emotional intelligence and behavioral frameworks to improve communication and workplace relationships

Utilize various applications, computer programs, and business software applications including, but not limited to, spreadsheets, databases, and HR information systems

Exercise independent judgment in various situations and determine appropriate course of action in complex situations

Handle sensitive matters with discretion and maintain strict confidentiality

Assess interpersonal dynamics and organizational issues objectively

Provide high-quality customer service to employees and management

Establish and maintain effective, cooperative working relationships

Preferred

Master's degree in a related field is preferred

Experience in public-sector preferred

Senior Professional in HR (SPHR), Professional in HR (PHR), Senior Certified Professional (SHRM-SCP), or Certified Professional (SHRM-CP) is preferred

Certification or formal training in conflict resolution, mediation, organizational development, emotional intelligence, communication styles, or leadership development (e.g., DiSC, EQ-I 2.0/360, Crucial Conversations, True Colors, or similar methodologies) is preferred