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Flexspring · 1 day ago

(EN/FR) Bilingual Account Manager (iPaaS)

United States

Full-time

Remote

Mid Level

3+ years exp

Flexspring is a fast-growing HR integration platform company that helps organizations automate the flow of data between various systems. As a Bilingual Account Manager, you will act as a trusted advisor for customers, driving adoption and ensuring they see measurable value from the platform.

Data IntegrationInformation TechnologyPaaS

Responsibilities

Own the end-to-end renewal process, ensuring high retention rates and proactive risk mitigation

Identify opportunities to expand customer usage of our iPaaS platform, positioning additional integrations and services

Develop customer advocates and secure referenceable clients through success stories, case studies, and participation in marketing initiatives

Build strategic account plans to align customer objectives with our integration roadmap

Partner with Product and Sales teams to bring customer insights back into the business and influence roadmap decisions

Measure and communicate the business impact of our integrations to stakeholders, showing clear ROI

Serve as the primary post-sale contact, building long-term partnerships with HR, IT, and Finance leaders

Qualification

Account ManagementCustomer SuccessHR Systems KnowledgeCRM Systems (Salesforce)Bilingual FrenchBilingual EnglishData-driven MindsetNegotiation SkillsPresentation SkillsCommunication Skills