NPW Companies ยท 13 hours ago
Business Development Administrator
Hialeah, FL, USA, 33013
Full-time
Onsite
New Grad, Entry Level
$24/hr - $26/hrNPW Companies is a leading provider in the automotive industry, seeking a dynamic and experienced Business Development Administrator to join their team. The role involves managing account inquiries and coordinating between various internal departments to ensure efficient processing of new account requests.
AutomotiveWarehousing
No H1B
Responsibilities
Serve as the primary point of contact for all incoming account inquiries and applications
Guide prospective customers through the full application process, from initial inquiry to final approval or decline, with a focus on creating a positive customer experience
Coordinate with internal departments (Sales, Credit, Customer Service, IT, Marketing, etc.) to ensure all required reviews, approvals, and setup steps are completed
Proactively follow up to keep applications moving and customers informed
Track each inquiry and application through its lifecycle, ensuring timely communication and resolution
Maintain accurate documentation and records for all account requests
Develop and maintain reporting on application volume, approval rates, timelines, and outcomes
Support the product changeover process by tracking new changeover requests as they are received
Coordinate with vendors, salespeople, category managers, and other stakeholders to monitor progress and status
Maintain clear documentation showing where each changeover is in the process
Follow up as needed to ensure changeovers move forward efficiently
Develop reporting to measure the effectiveness and outcomes of changeover initiatives
Provide administrative and reporting support to the Business Development team as needed
Assist with special projects related to growth initiatives, customer experience, or process improvement
Perform other duties as assigned to support company objectives
Qualification
Required
Strong customer service and sales mindset, with the ability to build rapport and trust
Excellent organizational skills with the ability to manage multiple requests simultaneously
Strong written and verbal communication skills
Ability to work cross-functionally with multiple departments
High attention to detail and strong follow-through
Comfortable creating and maintaining reports, trackers, and documentation
Proficient in Microsoft Outlook and related tools, including email, calendar, Excel, and Teams
Ability to handle sensitive or confidential information professionally
Experience in customer onboarding, sales support, account management, or business operations
Familiarity with CRM systems, workflow tracking, or reporting tools
Preferred
Automotive, aftermarket, or distribution industry experience is a plus but not required
Benefits
Paid Time Off
Health Benefits
Employee Purchase Program
Weekly pay
401K
Advancement Opportunities
Company
NPW Companies
100% Auto Parts Wholesale. Both Performance and Traditional Parts and Lines.
Founded in 1969
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Pacey
Chief Executive Officer
Company data provided by crunchbase