Tia · 10 hours ago
Medical Assistant - San Francisco (On-Site Full-Time)
Tia is a modern medical home for women, seeking a Medical Assistant to perform routine administrative and clinical tasks to ensure smooth clinic operations. The role involves rooming patients, collecting health information, and assisting in patient care while practicing personalized care and maintaining clinic standards.
AppsFitnessHealth CareMental HealthWellness
Responsibilities
Ask why and probe deeply to understand the reason for the patient's visit
Ask questions to collect background story -- leaving notes for providers
Review health summary with patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner
Confirm patients current pharmacy preference and update in TiaMD and DrChrono
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
Ensure that patients are moved from front of house to back of house- “room patients”
Leverage providers with signals if they are running behind / clinic is backed up
Monitor the schedule to know who has checked in
Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
Practice Personalized care
Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
Remember the nuances of each patient, remind providers of these nuances
Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
Communicate and document these nuances when appropriate
Perform phlebotomy on patients as needed
Uphold the clinical guidelines for Phlebotomy
Maintain the order and spotlessness of the clinic
Qualification
Required
Highly organized
Ability to multitask
Strong process orientation
Excellent patient service orientation
Detail-oriented
Keep a vibe of calm, steadfastness and composure under pressure
Phlebotomy
Vitals documentation
Autoclaving + disinfecting
Supply expiry review
Supply management & ordering
Willing to work morning, nights & weekends, if needed
Authorized to work in the US
Complete credentialing with specified payors and authorize Tia to complete this credentialing through preferred vendors
Preferred
Diverse background and range of care experiences in different communities or various modalities
Former positions in delivering care for women in situations including care delivery for LGBTQ populations
Experience running data security protocols and strong understanding of HIPAA
Company
Tia
Tia is a health care provider that specializes in mental health, wellness, general care, and gynecology.
Funding
Current Stage
Growth StageTotal Funding
$132.78MKey Investors
Lone Pine CapitalThresholdTorch Capital
2021-09-14Series B· $100M
2020-05-28Series A· $24.27M
2019-03-06Seed· $6M
Recent News
2025-11-19
2025-11-09
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