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Genesis10 · 1 day ago

Principal UX Designer – Healthcare Digital - 100% remote

United States

Full-time

Remote

Lead/Staff

$75/hr - $83/hr

8+ years exp

Genesis10 is currently seeking a Principal UX Designer for a client in Eden Prairie, MN. The role involves driving the strategic experience vision and executing digital experience design in a healthcare organization, ensuring user interactions are intuitive and impactful while championing innovation and collaboration.

Information ServicesInformation Technology

Responsibilities

Lead the end-to-end user experience, content, and measurement strategy for digital products and services, aligning with the organization's mission and objectives

Simplify the complex: Take a multi-payer ecosystem and make it as seamless as possible for users to accomplish key tasks with high satisfaction

Lead with vision: Collaborate with Product on an end-state vision and experience principles, then craft compelling design concepts from marketing design standards to elevate the site's usability and engagement

Partner with Product to size and prioritize potential future features, and define a final Product Roadmap

Assess and define component needs for site features and user flows, collaborating closely with technical and product teams to ensure seamless implementation

Audit site content and create a new high-level content strategy, in collaboration with a content specialist

Create a pattern library/design system upon which all future designs will be based

Act as a player-coach: execute hands-on UX research, design, and prototyping while mentoring and guiding other designers, and working alongside a multidisciplinary team

Design an advanced search function, including, but not limited to, predictive, faceted, and AI-driven search within a complex web experience

Champion accessibility and user-centric practices, embedding them into every aspect of the digital experience

Utilize data-driven insights to inform design decisions and prioritization

Support future project expansion, new client exploration, and sales activities, along with the remainder of the project team

Qualification

UX design leadershipHealthcare digital product designUX research methodologiesFigma proficiencyComponent-based designUser journey mappingUsability testingData-driven insightsAccessibility commitmentCollaborative team player

Required

Bachelor's degree in Human-Computer Interaction, UX/UI, or Graphic Design

8+ years of progressive experience in UX, experience, or design leadership roles, with at least 4 years in healthcare payer or provider environments

Portfolio demonstrating successful execution of large-scale healthcare digital experiences, search function design, and cross-functional collaboration

Extensive experience in healthcare digital product design, with a proven track record of leading UX initiatives in complex, regulated environments

Expertise in UX research methodologies (qualitative and quantitative), user journey mapping, and usability testing, with the ability to translate findings into actionable design solutions

Proficient in component-based design and adept at collaborating with AI tools, engineering, and product teams to deliver robust, user-focused features

Proficient in Figma and other design tools, and experienced in designing for CMS-based web applications such as Optimizely, Content Stack, Adobe, etc

Strong analytical acumen, leveraging quantitative and qualitative data to guide strategy and measure impact and rationalize decisions to clients and teams

Commitment to accessibility, inclusion, and ethical design in healthcare contexts

Preferred

Relentless user advocate, prioritizing end-user needs in every design decision

Skilled in consulting/agency work: meeting billable expectations, setting and achieving client expectations, creating a network of partners and building relationships, establishing evidence-based points of view, and advocating for best practices

Collaborative team player; able to communicate with technical and business experts at all levels of the organization