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Nilfisk · 8 hours ago

Field Service Technician

Orlando, FL

Full-time

Onsite

Entry Level

$28.37/hr - $40.53/hr

1+ years exp

Nilfisk is a company committed to growth and sustainability, seeking a Field Service Technician to provide troubleshooting and repair of technical and mechanical equipment failures. The role involves performing support activities in the field service function and maintaining required reporting and training.

Manufacturing

Responsibilities

Troubleshooting and repair of commercial and industrial floor cleaning equipment either in the branch shop or on location at a customer site

Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor

Ensure all training and certifications required for position are maintained in an up to date and timely fashion

Ensuring spare parts stock level in van is kept at specified levels

Must be flexible and willing to work 2nd or 3rd shift for deployment due to any potential service required at time of customer training

Qualification

Mechanical troubleshootingElectrical troubleshootingHydraulic system troubleshootingField service management softwareCustomer serviceMS OfficeIOS applicationsEnglish language proficiencyCommunication skillsOrganizational skills

Required

Associates degree or equivalent from a two-year college or technical school; 1+ year relevant experience and training; or equivalent combination of education and experience

1+ years prior experience in similar or related field

Excellent communication and customer service

Strong organizational and communications

Ability to work independently with little direct supervision

Demonstrated levels of product knowledge, preferably obtained through hands-on experience

Demonstrated mechanical, electrical, and hydraulic system troubleshooting skills

Must possess a demonstrated understanding of internal combustion engines

Must have the ability to read, understand, and follow electrical and hydraulic schematics

Must have the ability to use a variety of basic electrical testing/diagnostic equipment

Thorough understanding of AC and DC electrical systems

Valid Drivers License

DOT certification

Ability to read, write and speak English and interpret documents such as safety regulations, operating and maintenance instructions and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before customers or employees of the customer

Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations

Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions