Fabco-Air, Inc. ยท 23 hours ago
Customer Service Supervisor
Gainesville, FL
Full-time
Onsite
Entry, Mid Level
2+ years expFabco-Air, Inc. is seeking a dynamic Customer Service Supervisor to join their team in Gainesville, FL, to oversee and optimize their customer service department. In this role, you'll ensure accurate and timely order processing, resolve customer concerns effectively, and align departmental performance with business objectives.
Industrial Automation
No H1B
Responsibilities
Maintain high standards of customer service and coordinate all activities of Customer Service and Order Entry personnel
Provide and coordinate immediate solutions for customer complaints to ensure satisfaction and retention
Recommend effective resource utilization strategies
Define and implement productivity improvement measures for the department
Develop and standardize systematic approaches for process improvements
Communicate with internal suppliers and partners (Production, Supply Chain, Quality) regarding delivery times
Coach, evaluate, and motivate staff to achieve required competence levels
Develop personnel for career growth within the division
Collaborate with HR on recruitment, training, and development initiatives
Qualification
Required
2-5 years of relevant business experience
Strong Management and leadership skills
Diploma or Bachelor's Degree in Business Administration or similar. Combination of education and experience considered
Preferred
Pneumatic & Automation technology knowledge a plus
Company
Fabco-Air, Inc.
Fabco-Air, a member of Festo Group, was founded in 1958 by Alfred W. Schmidt in Cleveland, Ohio.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Schmidt
Director of Finance | CFO
Company data provided by crunchbase