CooperSurgical · 3 hours ago
Family Building Consultant and Inside Sales - Donor Egg
United States
Full-time
Remote
Entry, Mid Level
$51K/yr - $68K/yr
1+ years expCooperSurgical is a leading fertility and women’s healthcare company dedicated to supporting families at critical healthcare moments. They are seeking a high performing Family Building Consultant to optimize customer satisfaction and drive exceptional results in the Fertility industry through inside sales.
Health CareMedical DeviceWomen's
Responsibilities
Educates families on their frozen donor egg plan options, empowering them to make informed decisions
Demonstrates expertise in DEB USA frozen donor egg plan selection process and adapts recommendations quickly to align with client needs
Partners with patient throughout their journey from initiation to transition to contract and financing and recurring additions to their family
Delivers superior client service on all inbound and outbound calls, emails, and/or chat sessions while maintaining client privacy
Enrolls clients in CRM and conducts follow-up calls to enable match
Achieves sales and operational goals in a proactive disciplined approach; calls on and executes lead conversion for targeted customers including subscription installed base; diligently follow up with ability to qualify inbound leads as part of the lead management process
Meets and exceeds projected sales goals with extreme ownership based on quota and pay for performance variable compensation package
Combines business acumen with an effective sales process to engage customers and increase sales volumes
Educates prospects and customers identifying, developing, and securing all relevant direct sale opportunities
Utilizes up-selling, cross-selling, and add-on sales techniques per customer experience
Executes responsibilities with integrity and compliance to all policies and procedures, including but not limited to CooperSurgical guiding principles and code of conduct
Leverages knowledge of industry and product portfolio to meet customer needs
Cultivates internal & external relationships that create sustained value
Retains technical proficiency and is current on all training, product, and promotions; efficient in CRM and Microsoft Office tools and advances through training and utilization
Manages emotional or complex customer situations promptly and professionally while meeting commitments for service, sales and assistance
Demonstrates ability to accurately assess and resolve individual situations and draw on prior knowledge, experience, and problem-solving skills; determines customer requirements and expectations to recommend specific products and solutions
Qualification
Required
1-3 years of inside sales experience
Bachelor's degree in Business Administration, Management, Marketing, related field, or related experience required
Excellent selling, influence, and closing skills
Self-motivated and disciplined with a positive attitude and ability to work independently
Excellent organizational, verbal, and written communication skills
Strong focus on providing customers with superior customer experience
Ability to work independently and as part of a team and displays high level initiative and commitment
Agile, and adapts quickly to a fast-paced changing environment
Ability to identify critical activities and tasks and adjust priorities to meet goals and objectives
Preferred
Healthcare, especially Fertility, experience preferred
Bilingual, especially French, strongly preferred
Benefits
Medical coverage
401(k)
Parental leave
Fertility benefits
Paid time off for vacation
Personal, sick and holidays
Multiple other perks and benefits
Company
CooperSurgical
CooperSurgical provides a full portfolio of medical and surgical products. It is a sub-organization of The Cooper Companies.
1001-5000 employees
H1B Sponsorship
CooperSurgical has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (10)
2023 (10)
2022 (13)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Lisa Fawcett
Executive Vice President, Strategy & Market Development
Recent News
2026-01-14
MarketScreener
2025-08-29
Company data provided by crunchbase